Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazing service and friendly faces My car had broken down and the minute I called bill Kay nissan I was taken care of 100%. A tow truck picked up my car and a rental was waiting for me My car had broken down and the minute I called bill Kay nissan I was taken care of 100%. A tow truck picked up my car and a rental was waiting for me when I got there. Everyone was very understanding and helped in every way possible. I ended up purchasing a new car and Christian and well as the manager Justin were able to help me to get the best deal to fit my budget. I left such a happy customer and will only go back to them for any future service. This place and the people are phenomenal! More
worst experience i have had buying a pre certified auto I was sold a Nissan Juke with only 9000 miles on it when i got back home I noticed the tires had hardly no tread on them . Would never recommend them I was sold a Nissan Juke with only 9000 miles on it when i got back home I noticed the tires had hardly no tread on them . Would never recommend them to any one . More
Really a great Experience Everyone at the dealership was very friendly and helpful. I was in a tough situation and they all rose above all expectation to help me achieve my goa Everyone at the dealership was very friendly and helpful. I was in a tough situation and they all rose above all expectation to help me achieve my goal and send me home in a car that better fit my growing family's needs and my budget. I cannot express enough gratitude to the entire staff at Bill Kay Nissan. Everyone should be getting their vehicles from these guys. EVERYONE. More
Certified Used Altima I have owned this 2015 Altima approx 2 months. One minor issue was warrantied immediately by Service. Today I took it in for a look at the brakes. Ser I have owned this 2015 Altima approx 2 months. One minor issue was warrantied immediately by Service. Today I took it in for a look at the brakes. Service told me there is some glazing on rotors from hard braking, but all good for many miles on pads. They could have charged me for a brake job, but were honest. My kind of Shop / Dealership. I have been enjoying this very responsive 6 cyl and benefiting also from better gas mileage and comfort than my old 4 cyl, and save on car washes. Bill Kay Nissan has free car washes! More
Joey and Jose Great service! We called the dealership and spoke to Tim who guaranteed us our car price. Joey was so friendly and made us feel very comfortable. He h Great service! We called the dealership and spoke to Tim who guaranteed us our car price. Joey was so friendly and made us feel very comfortable. He handled everything along with Jose. Both explained everything to us and gave us every option so we can decide on the best deal for us. Thanks guys! More
False Advertising and Liars We bought a car from this dealership from a salesman who no longer works there because he got caught lying to us and the dealership fired him before w We bought a car from this dealership from a salesman who no longer works there because he got caught lying to us and the dealership fired him before we could do anything about it. He sold us a new car and told us it had features that it didn't end up having. The general manager told us there was nothing they could do and that they wouldn't refund us any money or help us fix they issue. They said they weren't responsible for what their salesman promise and have no accountability. They refused to work with us and told us to go away. I would avoid this place or at least make sure that you are getting what you pay for. More
Great email and phone negotiations, no wasted time at dealer Tim A internet sales rep is great. Took a few days to arrive at a deal because I wasnt in a hurry. Tim A. worked alongside me and advocated to senior Tim A internet sales rep is great. Took a few days to arrive at a deal because I wasnt in a hurry. Tim A. worked alongside me and advocated to senior management for me. ultimately I paid what I knew was a great deal for a leased 2017 Pathfinder. Bill Kay Nissan and Tim A. are legit and I'll keep coming back until they aren't. I've leased 3 Nissans from Bill Kay and this is the best deal and experience I've ever had. Fast emails/text and phone negotiations only and 1 hour in store to sign paperwork. Great experience. Happy to work with Tim and Bill Kay Nissan. More
Used Car Purchase Visited dealership to look for a car. Was immediately greeted and made to feel comfortable. Professional and knowledgeable sale staff. Very positiv Visited dealership to look for a car. Was immediately greeted and made to feel comfortable. Professional and knowledgeable sale staff. Very positive experience. Would recommend to anyone looking to purchase a car, More
These guys are crooks. Offered me 400 dollars to leave a positive review. Proceeded to add thousands (THOUSANDS) to the total cost of my car after we had agreed on a price. Offered me 400 dollars to leave a positive review. Proceeded to add thousands (THOUSANDS) to the total cost of my car after we had agreed on a price. Put my electronic signature on a page I never saw. If you think you're fine because you JUST agreed on a price, you're wrong. I was charged 23,000 dollars for the purchase of a 2013 car with a sticker of 16,000. I'm an idiot, don't you be too. Take your business elsewhere. More
1st time buyer. Great straight to the point. I'm a first time car buyer and decided to go to the dealer and salesman that my brother used for his first car. Luckily for me the same salesman Kurt I'm a first time car buyer and decided to go to the dealer and salesman that my brother used for his first car. Luckily for me the same salesman Kurt was still there. I was nervous about the whole process because I didn't know what to expect and Kurt made the whole process so simple and quick. Absolutely friendly and took into consideration my wants for for the car and payments I was looking for. Together Kurt and Chris made the great effort and were able to get the numbers I needed to work. I will definitely be coming back for a next car or referring friends to Kurt for sure. More