Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Awesome Eperience! Steve B’s knowledge of the various features of the vehicle we were considering was outstanding. He let us take the vehicle for a second, solo test dri Steve B’s knowledge of the various features of the vehicle we were considering was outstanding. He let us take the vehicle for a second, solo test drive for as long as we needed. We felt we were treated like a long time customer not as a first time customer. Nick Z. was patient during the negotiation process. We tried a few other dealerships through out the area. Their professionalism will keep us coming back for our future needs. More
Happy Customer I have been leasing vehicles with Nissan for years at a previous dealership and this was by far my best experience start to finish. I worked with Chri I have been leasing vehicles with Nissan for years at a previous dealership and this was by far my best experience start to finish. I worked with Christian Leon, he was friendly, knowledgeable and never once felt like a “pushy” salesperson. In fact, I stopped in a few days prior to my final transaction for some information. During that visit, he was patient with us, walking through best options, features and pricing, etc, knowing I had no intention of making a purchase that day. The follow up from him and General Manager, Justin Delgado, was wonderful. They were accommodating and offered us a fair deal. The day we came in to finalize the terms was seamless, we were in and out within the hour. Start to finish, I felt the process was very positive, including our final step with Chris Dranka, Finance Director, he was incredible. He was very personable and actually told me what I was signing before just saying “sign here”. Overall, Bill Kay Nissan exceeded our expectations and I will be a loyal customer for years to come. More
Tim was very helpful and informative. Tim was very helpful and very informative. I feel very good about the new car I got. Will recommend him to all my family and friends Tim was very helpful and very informative. I feel very good about the new car I got. Will recommend him to all my family and friends More
The most excellent purchase experience we’ve ever had We stopped by to Bill Kay Nissan to purchase a new vehicle and we couldn’t have been more happier! Christian Leon and Justin Delgado took care of us i We stopped by to Bill Kay Nissan to purchase a new vehicle and we couldn’t have been more happier! Christian Leon and Justin Delgado took care of us in every aspect to ensure that we were completely satisfied with our new Murano purchase. We followed Christian from his previous location here because we love the customer service he has to offer! More
My All Time Favorite Dealership!! Fourth time I’ve come to Bill Kay Nissan for a car. I’ve been coming here over 20 years. Louis Ruiz my salesman was great, very nice man and not too p Fourth time I’ve come to Bill Kay Nissan for a car. I’ve been coming here over 20 years. Louis Ruiz my salesman was great, very nice man and not too pushy. Nick the sales manager is AWESOME!! He has sold me all my cars and has been there forever. He’s always treated me with respect as a woman (not like I’m stupid) and always works with me to give me the best deal possible. Chris the finance guy is the BEST!! He worked hard to get me a payment on the car I wanted at a price that worked for me. I actually enjoy coming to get my oil changes so I can catch up with them all. They’ve become like family and I never hesitate to recommend them to friends and family. Lastly, their service department is top notch. I can’t say enough about the dealership and people!! Try them, you’ll like them. More
Great Sales and Service Bill Kay Nissan is great. Always no hassle or haggle and great selection of new and used inventory. My first car was a 2005 Nissan Pathfinder. Today i Bill Kay Nissan is great. Always no hassle or haggle and great selection of new and used inventory. My first car was a 2005 Nissan Pathfinder. Today it has over 230,000 miles! Next up was a 2012 Nissan Sentra which now has over 130,000 miles! The entire staff including parts and service are hands down the best!!! Highly recommend. More
Truly exceptional experience at Bill Kay Nissan I have purchased numerous cars from Bill Kay Nissan. The team of managers and salespeople is top notch. I will be a life long customer here and I refe I have purchased numerous cars from Bill Kay Nissan. The team of managers and salespeople is top notch. I will be a life long customer here and I refer my friends and family to Bill Kay because I know they will treat my family and friends right. More
Quick and easy They’re extremely helpful and are willing to meet your desires and work with you to get the car you want. I highly recommend this place They’re extremely helpful and are willing to meet your desires and work with you to get the car you want. I highly recommend this place More
Fantastic, great to work with, helpful with all our needs We've been with Tim for our first 2 cars. He was fantastic as well as the entire sales and service team. Was completely helpful and worked with us to We've been with Tim for our first 2 cars. He was fantastic as well as the entire sales and service team. Was completely helpful and worked with us to achieve what we needed More
Car buying as it should be I spent considerable time and effort visiting dealerships looking for the right car but more importantly the right people to buy it from. You would th I spent considerable time and effort visiting dealerships looking for the right car but more importantly the right people to buy it from. You would think with so much competition that distinguishing yourself as a dealership would be common sense. The problem is that most dealerships distinguish themselves in the wrong direction using negative unscrupulous selling tactics. Conversely some try and do it with a new building or outlandish amenities. The problem is that what people are really interested in is a simple no nonsense friendly honest experience. Bill Kay Nissan delivered on all these. It's not a fancy dealership and in fact the facilities look a little dated but the people inside are just genuinely nice folks that seem to always be in a good mood to the extent of singing along with the showroom music. In fact it's the only place I heard music playing. They were confident about Nissan products and knew the car I was interested in with the ability to share and educate in a comprehensive manner. I was assisted by Miguel Pagan and Louis Ruiz from test driving through all the aspects of car buying such as financing and warranties. They provided valuable insight in choosing the correct used vehicle based on past history and were able to verify service records. They seemed to genuinely advocate on my behalf trying to get me the best pricing on the vehicle, warranty, and pricing on a remote start I inquired about. I think I got a fair deal but most importantly I fell I was treated respectfully and fairly. At the end of the day this is what you want from the transaction, not to be taken advantage of and leave with a vehicle that fits you and your needs. It also felt like it was the beginning of a relationship where I could find future support if needed. Thank-you Miguel and Louis for making car buying not only tolerable but somewhat pleasurable.. More