Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Nissan
Downers Grove, IL
2,562 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,562 reviews
September 30, 2018
A Great Dealership & Great Staff We witnessed the professionalism and helpfulness of Hannah and Nick Z. when our daughter leased her car. We were also very impressed with the feature We witnessed the professionalism and helpfulness of Hannah and Nick Z. when our daughter leased her car. We were also very impressed with the features and high quality of Nissan’s cars. After waiting one week, we decided to get our own Nissan. Hannah and Nick are phenomenal and we love our new Nissan. This was a very positive experience; no tricks or gimmicks, just a truly great deal. We’re glad we made the return trip and look forward to working with this dealership for many years to come! More
by JLB
September 20, 2018
Very Professional My sales person Hannah was very professional and knowledgeable. The whole experience wasn’t your typical car purchase, the dealership worked with me u My sales person Hannah was very professional and knowledgeable. The whole experience wasn’t your typical car purchase, the dealership worked with me until we met at a comfortable price. More
by Nissan123
Employees Worked With
Hannah Voss
July 03, 2018
Excellent service I found this location initially by online resources. I am extremely pleased to have purchased my Nissan from this specific dealership. The customer se I found this location initially by online resources. I am extremely pleased to have purchased my Nissan from this specific dealership. The customer service was above and beyond and Juan we exceptionally pleasant to work with. He went above and beyond to ensure the details of the car was how I envisioned it to be. I will be sure to recommend Juan, Nick, Christian and the staff and dealership to friends and family, Thank you. - Michelle More
by Mrm13
June 28, 2018
Buying at Bill Kay Nissan Juan R. was very helpful and honest during the purchase of my first brand new vehicle. He got me a really good deal, thanks Juan. Juan R. was very helpful and honest during the purchase of my first brand new vehicle. He got me a really good deal, thanks Juan. More
by Julian S.
Employees Worked With
Fernando Hidalgo, Kim Golden, Juan Ruiz
June 21, 2018
The Best The service you get is wonderful. My Nissan Versa 2012 still drives like it is brand new car. The staff is awesome, and whenever you are getting anyth The service you get is wonderful. My Nissan Versa 2012 still drives like it is brand new car. The staff is awesome, and whenever you are getting anything done they talk you through it so that you understand it. When I'm done with school I will be moving back to get another Nissan with them. Rita J. More
by RitaJ
June 15, 2018
Excellent Customer Service I recently Purchased a Vehicle and my Sales Rep was Steve Berman! I must say i have purchased many vehicles before but never have i had such a wonderf I recently Purchased a Vehicle and my Sales Rep was Steve Berman! I must say i have purchased many vehicles before but never have i had such a wonderful experience with the Sales Rep. They tend to be pushy but Steve was not! he was helpful, very educating on teaching me about my car. He answered all my questions and made my experience beyond amazing. The entire staff was so good to me. Thank you for everything More
by Mrs Arias
May 24, 2018
LIAR LIAR PANTS ON FIRE Changed numbers after final deal on closing. Backed out destination charge on negotiations and added back in on signing. Waited 3 hr to get to signi Changed numbers after final deal on closing. Backed out destination charge on negotiations and added back in on signing. Waited 3 hr to get to signing. Guess they thought they would wear me out. Shove that car up your rear end. Can you go home and tell your children how many people you LIED to today. I will pray for your behavior. More
by LIPSAREMOVING
Employees Worked With
Kurt Augustine, Tony Casale, Kim Golden, Jim Sheedy
April 04, 2018
Awesome service I had a very pleasant experience with the employees at Bill Kay Nissan. They were easy to work with and extremely helpful for a first time car buyer. I had a very pleasant experience with the employees at Bill Kay Nissan. They were easy to work with and extremely helpful for a first time car buyer. More
by M1240
Employees Worked With
Christian Leon
March 22, 2018
Thanks Christian Leon I am grateful for your excellent customer service attitude. You made me feel comfortable and you took care of my needs plus more. Thank you I am grateful for your excellent customer service attitude. You made me feel comfortable and you took care of my needs plus more. Thank you More
by Russell Kimberly
Employees Worked With
Christian Leon
March 18, 2018
Amazing customer service and vehicle knowledge! Steve B is the type of sales person you want to work with, and Nick Z made the deal happen! Steve was extremely knowledgeable when explaining the fe Steve B is the type of sales person you want to work with, and Nick Z made the deal happen! Steve was extremely knowledgeable when explaining the features of the car, and he was focused on ensuring that I had a pleasant driving experience. I was the one shopping for the car and he understood that he had to sell the car to me, not my husband. I appreciated the opportunity to take the car out for an extended test drive. The vehicle I purchased was exactly what I was looking for, and Steve wade the buying experience pleseant. When it came time to negotiating, Steve worked with Nick to get us a deal we were comfortable with. There wasn't too much back and forth negotiating, and my husband and I definitely appreciated that. Overall, this was a great buying experience and we plan on doing businesss with this dealer, and especially Steve, again! More
by Muranogirl
