Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazing. Best customer service ever from start to finish. As a repeat customer i was warmed welcomed and was completely satisfied with Steve. Kim. And Nick's Best customer service ever from start to finish. As a repeat customer i was warmed welcomed and was completely satisfied with Steve. Kim. And Nick's hard work to get the best possible deal that worked for me and my family. GREAT JOB BILL KAY NISSAN! More
Easier but still surprises Why can’t dealers ever be honest about their pricing? They tell you a price over phone or email, then you get there and “oh, that’s assuming you quali Why can’t dealers ever be honest about their pricing? They tell you a price over phone or email, then you get there and “oh, that’s assuming you qualify for all these incentives”. Why can’t you be upfront about that? It wouldn’t be a deal breaker, but at least I’d know walking in what the real deal is. Then, there’s all the word salad about why you should definitely use Nissan financing. No effort to get someone happy with their purchase, it’s just a take it or leave it approach. Then they tell you it’s because they’re so busy that things slip through. That’s not good customer service. Thats not how you build customer loyalty. That’s what drives people to places like carmax, where everything is more transparent. More
Love this place! This dealership has a wonderful service department! They are always friendly and efficient! I just had to bring in my car for a recall but they treate This dealership has a wonderful service department! They are always friendly and efficient! I just had to bring in my car for a recall but they treated me like I was a valued customer. I highly recommend this service center! More
Great friendly service! Very friendly and great service all around.i would recommend them to anyone. Asked about trading in my 2012 Altima and without any pressure showed me Very friendly and great service all around.i would recommend them to anyone. Asked about trading in my 2012 Altima and without any pressure showed me the options. More
Jerimy was very helpful Dealer was very helpful and attentive. I will certainly be taking our Armada for any future needs to Bill Kay. Thanks again for the great experience. Dealer was very helpful and attentive. I will certainly be taking our Armada for any future needs to Bill Kay. Thanks again for the great experience. More
Always Courteous Bill Kay Nissan has always been our only dealer for about 10 years. Everyone is very knowledgeable, handles business professionally and makes us feel Bill Kay Nissan has always been our only dealer for about 10 years. Everyone is very knowledgeable, handles business professionally and makes us feel like family. We’re especially satisfied with the service department. The waiting room and show room are clean and comfortable. The sells people are warm and friendly. I’ve brought many brands of new cars. The Nissan Brand is second to none! More
Great service They were understanding and helped with the issue I’m having with my car. Staff is very friendly I would recommend this dealership to anyone looking They were understanding and helped with the issue I’m having with my car. Staff is very friendly I would recommend this dealership to anyone looking for a car. More
2nd visit and very happy! We moved to the area about 4 and 1/2 months ago and have now brought both of our vehicles here for service. We are very happy! Friendly and knowledgea We moved to the area about 4 and 1/2 months ago and have now brought both of our vehicles here for service. We are very happy! Friendly and knowledgeable team. You have certainly earned our business for years to come! More
Headlamp replacement I gave 4 stars because of service and wait time, friendly staff and wait area. Cost was only factor of not getting 5 stars. The best thing about Bi I gave 4 stars because of service and wait time, friendly staff and wait area. Cost was only factor of not getting 5 stars. The best thing about Bill Kay Nissan Service is being able to book appointments online. More
I had the most friendly and professional service ever. I would like to say that the people that help me were very friendly courteous knowledgeable and professional I cannot say enough of these people on th I would like to say that the people that help me were very friendly courteous knowledgeable and professional I cannot say enough of these people on their behalf. Thank you More