
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Bill Kay Nissan Review Having just bought my 2nd vehicle here, the staff at this dealership do everything humanly possible to offer courteous services. The process was not o Having just bought my 2nd vehicle here, the staff at this dealership do everything humanly possible to offer courteous services. The process was not only straightforward and honest but from the moment I walked in to the moment I drove away, all paperwork and formalities were handled concisely with a ruthless efficiency. I have recommended this dealership to family and would do the same to any stranger. More
So simple Got in, everything was ready to go and you got me out in no time. It couldn’t have been any easier. Perfect job and great experience. Got in, everything was ready to go and you got me out in no time. It couldn’t have been any easier. Perfect job and great experience. More
Same day appt for frt/rear brakes Requested same day appt for frt/rear brakes - made early morning call for requested service, excellent responsiveness -dropped off before 11am - ready Requested same day appt for frt/rear brakes - made early morning call for requested service, excellent responsiveness -dropped off before 11am - ready by 2:15pm- later pick up time if necessary. Jerimy always willing to answer my concerns & very easy & approachable to work with. More
Recent Service Great job at the service center. Work was timely and quoted accurately. Very happy with the effort put forth and the flow of information and updates Great job at the service center. Work was timely and quoted accurately. Very happy with the effort put forth and the flow of information and updates on my car. More
Everyone is so nice no high pressure, just great. Everyone was GREAT Glad I stopped in. Paul could not be more pleasant,very nice young man. I Wish him the best in life. Nike was great also, hope hi Everyone was GREAT Glad I stopped in. Paul could not be more pleasant,very nice young man. I Wish him the best in life. Nike was great also, hope his back feels better. More
Nissan rocks! I’m appreciate Steve and the time he took explaining all the features on my Nissan Rouge. Steve was vey knowledgeable about all the features and set I’m appreciate Steve and the time he took explaining all the features on my Nissan Rouge. Steve was vey knowledgeable about all the features and set up my phone so I was ready to use it when I left in my NEW Rouge. Financing went smoothly and Kim was knowledge about extended warranties. She set me up with an extended warrant that fit my needs. More
Great ! No hidden times car ready when stated Cost what was originally quoted Honored expired coupon Friendly staff, answered all questions about working No hidden times car ready when stated Cost what was originally quoted Honored expired coupon Friendly staff, answered all questions about workings of car not dealt with when purchased Thank you More
The Best Bill Kay service is great. The have always met my needs quickly and efficiently. Jeremy is a pleasure to work with. I would recommend Bill Kay. Bill Kay service is great. The have always met my needs quickly and efficiently. Jeremy is a pleasure to work with. I would recommend Bill Kay. More
Very solid experience We had a very efficient service in buying our used murano. Randall was very helpful and not pushy. We were in and out within an hour of the test drive We had a very efficient service in buying our used murano. Randall was very helpful and not pushy. We were in and out within an hour of the test drive with the car. More
Usually takes 3 tries to get car fixed correctly Takes a while to diagnosis my car as my car throws a lot of codes always ( a bunch which you have to ignore to figure out what the root cause is.... Takes a while to diagnosis my car as my car throws a lot of codes always ( a bunch which you have to ignore to figure out what the root cause is....) . Usually car is not totally fixed on first try. This time the first time I drove it after getting it home it through the Check Engine Soon light , so going back tomorrow to see what was not put back together correctly (yes in previous repairs there were always interior plastic covers not replaced ). More