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Bill Kay Nissan
Downers Grove, IL
2,562 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,562 reviews
December 03, 2018
Usually takes 3 tries to get car fixed correctly Takes a while to diagnosis my car as my car throws a lot of codes always ( a bunch which you have to ignore to figure out what the root cause is.... Takes a while to diagnosis my car as my car throws a lot of codes always ( a bunch which you have to ignore to figure out what the root cause is....) . Usually car is not totally fixed on first try. This time the first time I drove it after getting it home it through the Check Engine Soon light , so going back tomorrow to see what was not put back together correctly (yes in previous repairs there were always interior plastic covers not replaced ). More
by nan03
Verified CustomerEmployees Worked With
Ryan Jallick
December 01, 2018
I was treated very well. I was greatly satisfied by my treatment by Jerimy and your staff. Waiting room was more than ample. It is too bad that I live so far away. I was greatly satisfied by my treatment by Jerimy and your staff. Waiting room was more than ample. It is too bad that I live so far away. More
by JIMANDJOANMCVADY
Employees Worked With
Jerimy Witt
December 01, 2018
New Car Purchase Jim and Jose both great to deal with! All present needs satisfied Have purchased cars from Bill Kay also in the past. Will recommend to others Jim and Jose both great to deal with! All present needs satisfied Have purchased cars from Bill Kay also in the past. Will recommend to others More
by Mikebwlr
Employees Worked With
Jim in Sales and Jose in finance , Jerimy Witt, Jim Sheedy
November 30, 2018
Great service I have been going to the Downers Grove location for 4 years. I always have great service and never had to wait long. Thank you Jerimy Witt for being g I have been going to the Downers Grove location for 4 years. I always have great service and never had to wait long. Thank you Jerimy Witt for being great at your job! More
by LAURADAMATO0319
Employees Worked With
Jerimy Witt
November 30, 2018
Bumper to bumper warranty ?? Thought I had one. This is a very long story but to sum up, every thing brought up was denied. Not sure what the point is of having a bumper to bumper warranty and niss This is a very long story but to sum up, every thing brought up was denied. Not sure what the point is of having a bumper to bumper warranty and nissan security plus gold warranty if everything I see wrong with car and feel wrong with car with due cause,documentation and physical verification is not enough. They had my car for a week and I got a dipstick cap. Literally that's it. Still little confused on everything. More
by Zeee220
November 29, 2018
The sales person is very nice On everything is very good that’s why I come again even d Nissan dealer close by house I rather come to the one I feel comfortable On everything is very good that’s why I come again even d Nissan dealer close by house I rather come to the one I feel comfortable More
by ANTARITA
Employees Worked With
Khalil Sulaiman, Fernando Hidalgo
November 28, 2018
Service received I was very pleased with the service I received. The staff I dealt with were friendly and competent. I will continue to get my servicing done at this I was very pleased with the service I received. The staff I dealt with were friendly and competent. I will continue to get my servicing done at this dealer. More
by JOHNX9000
Employees Worked With
Jerimy Witt, Fernando Hidalgo
November 27, 2018
Awesome place to buy a car!! They were quick to get us in and out, no pressure and gave us a great deal on the car we were buying and for my trade in. They were quick to get us in and out, no pressure and gave us a great deal on the car we were buying and for my trade in. More
by Kim1019
November 27, 2018
Bill Kay Nissan.... Made car buying easy! Our salesman, Tim made our purchase of our Nissan Rogue SV comfortable with no pressure. Showed us exactly what we were looking for, gave us options Our salesman, Tim made our purchase of our Nissan Rogue SV comfortable with no pressure. Showed us exactly what we were looking for, gave us options for payment with the best insentives, and took the time to show us all the options on our new Rogue. We were taken care of from the minute we walked in the door. I highly recommend Bill Kay Nissan. We'll be back! More
by Rb8032
Employees Worked With
Other Employees :
I'm sorry I don't remember the gentleman in service we met but he was very nice. , Kim Golden
November 27, 2018
Total turn around My experience made me do a 360 with my opinions. My salesman (Randall) and the Manager (Justin) earned their pay and turned me into a loyal customer. My experience made me do a 360 with my opinions. My salesman (Randall) and the Manager (Justin) earned their pay and turned me into a loyal customer. Thank you. More
by $Herrara0
