Bill Kay Nissan

Nice and Friendly Staff Always bring my car here for oil change. Guys are terrific and honest and does a great job. Comfortable waiting area with water and coffee. Always bring my car here for oil change. Guys are terrific and honest and does a great job. Comfortable waiting area with water and coffee. More

Long wait Usually takes 30 45 min for oil change last this time 1 30 ! Or at least 1 15 min one hour is already long don't you think Usually takes 30 45 min for oil change last this time 1 30 ! Or at least 1 15 min one hour is already long don't you think More

WORST car buying experience ever Was completely lied to about everything related to my used car purchase. Got a flat tire within one week of leaving dealership. (after they swore up Was completely lied to about everything related to my used car purchase. Got a flat tire within one week of leaving dealership. (after they swore up and down that every part on the car that was not in excellent condition had been replaced). Dealership gave me the run around when I found out I needed all 4 new tires right after purchasing the car. They would not look at the tires or take any responsibility. Every part of the steering system broke as soon as my purchased warranty expired. They lied to me about being able to trade my car in within one year, for a lower finance rate, if I made 12 on time payments. When I returned one year later, they acted like they hade never promised me that. They then acted like they were doing me a favor by trying to sell me the smallest, crappiest new car on their lot for a jacked up price, for the same finance rate I bought my car at--- and the offer would be a $600 car payment instead of the my current $300 car payment. WORST dealership ever. They cater to people with poor credit, only to lie in order to make sales. More

Fantastic, and painless, experience Can’t say enough positive things. Working with Tim was quick easy and painless. I truly believe he was able to get us the deal that was right for us. Can’t say enough positive things. Working with Tim was quick easy and painless. I truly believe he was able to get us the deal that was right for us. It was refreshing to not be yanked around, and have a quick and easy experience. More

Not sure what this means Very clean place and curious people. Firs time owner of a used vehicle and very helpful answer ? Order parts for me. Car wash can use some help. Car Very clean place and curious people. Firs time owner of a used vehicle and very helpful answer ? Order parts for me. Car wash can use some help. Car had a lot of water spots on it. More

Don’t bug me foe reviews I have been servicing my Nissans. Here for the past 11 years. Because of my satisfaction with the service department, I have purchased three Murano an I have been servicing my Nissans. Here for the past 11 years. Because of my satisfaction with the service department, I have purchased three Murano and leased a Rogue in this time frame. ‘Muss said More

Jerimy is awesome I’ll deal with Jerimy any day of the week. Nice, to the point, & always helpful. He’s great to work with from a customer perspective. I’ll deal with Jerimy any day of the week. Nice, to the point, & always helpful. He’s great to work with from a customer perspective. More

Excellent service Bill kay always provides an excellent service. The service men are friendly and always gives proper recommendations needed for my car. The cost is als Bill kay always provides an excellent service. The service men are friendly and always gives proper recommendations needed for my car. The cost is also reasonable. More

Fix a problem with head lamps I had a 9 AM appt but they did not begin to work on my car until 10:15. I had to sit in the waiting room for over an hour for nothing. I resent th I had a 9 AM appt but they did not begin to work on my car until 10:15. I had to sit in the waiting room for over an hour for nothing. I resent that waste of my time. If you knew you would not be able to work on my car until 10 then why tell me I had a 9 AM appt. When they were finished with servicing my car it sat for over a half hour until I asked why. WASTE OF TIME. If you wanted me to leave the car for the day then tell me. I spent over four hours in your waiting room. Another personal matter... when I used the restroom there was NO toilet paper or towels and when I informed the service agent nothing happened until another sales person used the restroom and replace the materials. That is not good customer service. More

NIssan Sentra Salesman did a good job with not putting too much pressure on me I was able to drive the car and did have the features explained Salesman did a good job with not putting too much pressure on me I was able to drive the car and did have the features explained More