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Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It was a great service experience Fernando was an excellent service person. He may things so much easier. I’d definitely go back to service my car again. Thank you Fernando! Fernando was an excellent service person. He may things so much easier. I’d definitely go back to service my car again. Thank you Fernando! More
Great service as always Service at Bill Kay is great, as it always is. Days job, excellent communication, and quality overall. Everyone does their job well and with a smile. Service at Bill Kay is great, as it always is. Days job, excellent communication, and quality overall. Everyone does their job well and with a smile. Thanks! More
Excellent customer service and very informative Ryan was very professional really knowledgeable and super polite Ryan made sure I was comfortable he made sure I knew where the water and coffee he ma Ryan was very professional really knowledgeable and super polite Ryan made sure I was comfortable he made sure I knew where the water and coffee he made sure I understood the price list and everything he did or I needed on my car I didn't have to wait long I sat down he and he called my name for service More
Courteous staff but work was a bit pricey. Courteous staff, but maintenance is costly. Clean place. Convenient to pull car right in. Work was completed in timely fashion. I had to take an Ub Courteous staff, but maintenance is costly. Clean place. Convenient to pull car right in. Work was completed in timely fashion. I had to take an Uber home due to emergency, but porter was available to pick me up & bring me back. Overall good experience & will continue doing business with them. More
Best place to buy and trade in your car 🚗 I bought a 2019 pathfinder from Bill Kay Nissan and my sales person was Jim Sheedy, he was so good in negotiating with his managers on how to bring do I bought a 2019 pathfinder from Bill Kay Nissan and my sales person was Jim Sheedy, he was so good in negotiating with his managers on how to bring down my monthly payments to what is comfortable for me. He was so compassionate and understanding by working again with his managers to get me lowest interest rate, of which I finally got one. I seriously recommend Jim Sheedy, he is the best. More
Excellent service from Fernando Always enjoy taking my vehicle in for service at bill kay nissan. Fernando is a great service writer. He always helps me understand what's going on wi Always enjoy taking my vehicle in for service at bill kay nissan. Fernando is a great service writer. He always helps me understand what's going on with my vehicle and is very friendly as well as professional. More
Recall Great job of following up on my recall and the speedy service Good customer service Initial recall was also quick and speedy Thank you all Great job of following up on my recall and the speedy service Good customer service Initial recall was also quick and speedy Thank you all More
Great service!! Easy way to get appointment with the Nissan web site and remainders before the appointment. When I get there they’re Prompt to take my car and keep in Easy way to get appointment with the Nissan web site and remainders before the appointment. When I get there they’re Prompt to take my car and keep in touch during the service, it awesome!! More
Good Experience It was difficult to get the sales person to call me back. As we were in a hurry to get a deal done I asked for a sales manager. As soon as I got in It was difficult to get the sales person to call me back. As we were in a hurry to get a deal done I asked for a sales manager. As soon as I got in touch with Tim, Sales Manager, everything was fast and smooth and the deal was done quickly and I got a deal I was comfortable with. Tim was fantastic to deal with. More
Great service. Jeremy is great!!! Excellent service department. Jeremy is knowledgeable, accomadating. Totally honest. Work is always done well and on time. I am a loyal customer and i Excellent service department. Jeremy is knowledgeable, accomadating. Totally honest. Work is always done well and on time. I am a loyal customer and intend to continue my loyalty for service and sales. More