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Bill Kay Nissan
Downers Grove, IL
2,562 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,562 reviews
February 08, 2019
He was a little rude Very unfriendly ........... .... .... ... .... ..... .... .... .... ... Poor customer service. There was another person in the front desk that didn Very unfriendly ........... .... .... ... .... ..... .... .... .... ... Poor customer service. There was another person in the front desk that didn’t even said hello, he kept talking with another employer More
by sarteaga70
Verified CustomerEmployees Worked With
Jerimy Witt
February 08, 2019
My experience was great at Bill Kay. The service at Bill Kay was awesome, it took a while but I got a very nice vehicle. I want to Thank Donald Jorman. I even got a beautiful color. I enj The service at Bill Kay was awesome, it took a while but I got a very nice vehicle. I want to Thank Donald Jorman. I even got a beautiful color. I enjoy the new car. More
by Trice
Employees Worked With
Donald Jorman
February 07, 2019
Kind Magic At Bill Kay Nissan!! Tonight magic happened for me at Bill Kay Nissan. I experienced genuine care, professionalism, attentiveness, fairness and real grace from every perso Tonight magic happened for me at Bill Kay Nissan. I experienced genuine care, professionalism, attentiveness, fairness and real grace from every person I met along the way to getting my dream deal I didn’t think could happen!! I felt so valued and listened to. I have been driving a long time and I have never had “the love” like this before, anywhere at anytime. These gentlemen touched my heart so much so that I am a customer here for life, along with my family and those I friends and colleagues I will tell going forward. Thank you, Ryan, Carl, Jose, and most of all Mike and Nick!!!! More
by DreamCar19
Employees Worked With
Other Employees :
Mike Delaney (awesome!), Ryan in service (honest and fair), Jose in Finance( so nice and chill)
February 07, 2019
Rocky Raccoon Courtesy and kind manners is their goal. I definitely felt it! Oil change and tire rotation, in and out. They had coffee and water and comfortable s Courtesy and kind manners is their goal. I definitely felt it! Oil change and tire rotation, in and out. They had coffee and water and comfortable seating. More
by ROCUPS7
Employees Worked With
Steve B, Rick Klaves
February 06, 2019
Knowledgeable staff Our sales person was very knowledgeable about the vehicles we were looking at and pointed out the changes in the car from the previous one I had owned Our sales person was very knowledgeable about the vehicles we were looking at and pointed out the changes in the car from the previous one I had owned. Staff was friendly and helpful. I have purchased two cars from this dealership and would go back again. More
by Dlm
February 04, 2019
Oil change/ tire rotation Fernando has helped me for about a year and is always very efficient and helpful and keeps in touch through out the visit with you Fernando has helped me for about a year and is always very efficient and helpful and keeps in touch through out the visit with you More
by kathy8539
Employees Worked With
Fernando Hidalgo
February 02, 2019
The experience was great Bill Kay Nissan has been very helpful from the start, great staff, very knowledgeable and great customer service. I would recommend their staff and f Bill Kay Nissan has been very helpful from the start, great staff, very knowledgeable and great customer service. I would recommend their staff and facilities to everyone. More
by SPIZZ74
Employees Worked With
Jerimy Witt
January 31, 2019
Good Experience Everyone was very helpful and friendly. I liked that they weren’t too pushy. I felt secure with my decision. The only had one hiccup, but it was minor Everyone was very helpful and friendly. I liked that they weren’t too pushy. I felt secure with my decision. The only had one hiccup, but it was minor. More
by aeure
Employees Worked With
Kim Golden, Jim Sheedy
January 30, 2019
Service I scheduled an appointment online which was actually very easy to do & I dropped my car off. It took longer than I anticipated but I’m satisfied with I scheduled an appointment online which was actually very easy to do & I dropped my car off. It took longer than I anticipated but I’m satisfied with the service. More
by derrickmcneal
Employees Worked With
Fernando Hidalgo
January 26, 2019
Routine maintenance Brought my car in for oil change and engine flush later half of the morning. I came back for car at my convenience later that afternoon. However, car Brought my car in for oil change and engine flush later half of the morning. I came back for car at my convenience later that afternoon. However, car was ready to go before lunch. More
by isusa94
Employees Worked With
Cashier was nice and friendly. , Jerimy Witt
