Bill Kay Nissan

Bill Kay Nissan experience. My experience at Bill Kay Nissan, was excellent. Tim made the experience very pleasant. He was very thorough, professional and extremely friendly. I w My experience at Bill Kay Nissan, was excellent. Tim made the experience very pleasant. He was very thorough, professional and extremely friendly. I was very happy. More

I have a love hate for this dealership I bought a new car. It has been broke and in the shop almost the entire time i owned it. I have owned it for 3 weeks. I have probably only driven it 7 I bought a new car. It has been broke and in the shop almost the entire time i owned it. I have owned it for 3 weeks. I have probably only driven it 7 times. The starter broke. The heated seats broke. The windows broke. The wipers were crappy. The remote start didnt work. The remote start didnt work again today. I hate the loaners i am put into. I bought the car for remote start. The loaner doesn't have it. It is the worst car i have ever bought! I will NEVER BUY A NISSAN! The people at the dealership are great. More

Customer service Advisors dont seem to care about issues that customers have when car is under warranty, they will not listen to customers issue, and report back to me Advisors dont seem to care about issues that customers have when car is under warranty, they will not listen to customers issue, and report back to mechanic. More

Good work promptly. Service dept rates 5 stars when I go there, fast, pleasant and reliable. But i gave them 4 stars overall because in recent months I have been unable t Service dept rates 5 stars when I go there, fast, pleasant and reliable. But i gave them 4 stars overall because in recent months I have been unable to reach anyone there by phone or email. I get perhaps robot notices saying I might need maintenance. But if I ask by phone and email ok what does my car need? No one ever responds. Gerald Crimmins More

Bill Kay Nissan Service Super as Always! My car needed service recently for a transmission issue; I was due for 40K service so I had that done as well. I made an online appointment for 2:30 i My car needed service recently for a transmission issue; I was due for 40K service so I had that done as well. I made an online appointment for 2:30 in the afternoon that same day (super easy to make an online appointment). Once I got there, they checked out the vehicle and identified what was wrong with the transmission and informed me that it was a warranty item, but the part would not be here until the next day; so I was able to get a loaner vehicle from them. Between the inspection, the explanation and securing the loaner car, I was out of there in under an hour. It was a super efficient experience. I have been in that service department many times of the years, and have always found it to be very well run. Fernando and Jerimy were prompt and helpful and took care of everything! More

Oil Change I came in for an oil change and I received excellent customer service. The service department and sales department are the best. I would recommend Bi I came in for an oil change and I received excellent customer service. The service department and sales department are the best. I would recommend Bill Kay to anyone I know. More

My experience with Nissan Mr Witt was very friendly and explained in details everything. Thank you so much for the transportation of my husband. We definitely will recommend th Mr Witt was very friendly and explained in details everything. Thank you so much for the transportation of my husband. We definitely will recommend this dealership to our friends and colleagues. More

Fair price and fast service The service team completed my scheduled service and identified an additional maintenance item that was serviced and all was done in a quick amount of The service team completed my scheduled service and identified an additional maintenance item that was serviced and all was done in a quick amount of time while I waited. More

Fantastic experience The whole experience was great- Luis was amazing and worked with us to find something just right. I took up most of his day and he was just the nicest The whole experience was great- Luis was amazing and worked with us to find something just right. I took up most of his day and he was just the nicest person ever, got me a great deal and sent me out way less stressed than I had walked in. More