Bill Kay Nissan

Quick Oil Change Overall the oil change was fast. Car was also washed before leaving in under 45 minutes. Only negative was that the maintenance minder was not reset Overall the oil change was fast. Car was also washed before leaving in under 45 minutes. Only negative was that the maintenance minder was not reset. More

Attention to the little details? Bright my car in for oil change and tire rotation. Dealer recommended a new battery. Other minor stuff taken care of, but the air pressure light w Bright my car in for oil change and tire rotation. Dealer recommended a new battery. Other minor stuff taken care of, but the air pressure light was on when we brought the car in because it was cold outside. The light is still on today. They touched the tires to rotate them. Could someone have checked the tire pressure? Now I have to take time out of my weekend to get this taken care of as it wasn’t done by the dealer the first time More

Easy to work with I was very happy from first contact over the phone to the actual purchase. All my questions were answered and when I explain I needed to be out of th I was very happy from first contact over the phone to the actual purchase. All my questions were answered and when I explain I needed to be out of the dealership by a certain time they made sure I was. Only down fall, I was disappointed the car I purchased was not filled with gas. Got 3 miles away from the dealership and the warning lights I was out of gas went on. More

Professional We have previously dealt with Tim and because of his professionalism, came back to him! He understood what we wanted and got us where we wanted to be We have previously dealt with Tim and because of his professionalism, came back to him! He understood what we wanted and got us where we wanted to be without numerous trips back and forth to ‘the manager’! Would definitely recommend Tim and Bill Kay Nissan!!! More

Kind staff and quickly serviced I never have to wait whenever I go there, very courteous staff, the location is very convenient for me as well as serving times to be serviced. I never have to wait whenever I go there, very courteous staff, the location is very convenient for me as well as serving times to be serviced. More

The Best The service department is great. I got an appointment when I needed it. The work was done efficiently and well. I was also kept informed as the work p The service department is great. I got an appointment when I needed it. The work was done efficiently and well. I was also kept informed as the work progressed. More

Very profesional and always helpful Always profesional and friendly whoever I Need service on my Nissan Altima. A pleasure to. Come to The the dealer for service since 2013!!!!. I coul Always profesional and friendly whoever I Need service on my Nissan Altima. A pleasure to. Come to The the dealer for service since 2013!!!!. I couldn't ask for more. More

Would Not Recommend Basic questions couldn’t be answered by sales staff. Truck leaked oil and was just certified, but service hadn’t been addressed? I was told they would Basic questions couldn’t be answered by sales staff. Truck leaked oil and was just certified, but service hadn’t been addressed? I was told they would need another 3+ days to fix when it had been sitting on the lot for weeks. Parts that were supposed to be on the truck were not. The amount of time spent following up was ridiculous, finally took the truck to another dealership who fixed everything the same day. Would never recommend or return for service, what a hassle! Terrible experience More