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Bill Kay Nissan
Downers Grove, IL
2,574 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,574 reviews
June 24, 2020
Everything was easy! I received an email from my sales rep (Tim) who reminded me to make the appointment, I waited in the waiting room and sipped coffee and caught up on e I received an email from my sales rep (Tim) who reminded me to make the appointment, I waited in the waiting room and sipped coffee and caught up on email while I received the oil change and tire rotation. Great job! More
by CLARK.TOM
Verified Customer
June 24, 2020
Great service under extraordinary circumstances. Did all the work and it was done to perfection. Everything was explained and Ric was a gentleman. Great job the work and it was done to perfection. Everything was explained and Ric was a gentleman. Great job More
by ASTILLO
Employees Worked With
June 24, 2020
The service department is always quick and professional. When the needed repairs were going to take longer than originally estimated they offered me a loaner car for the next day. When the needed repairs were going to take longer than originally estimated they offered me a loaner car for the next day. More
by jmeis982
Employees Worked With
June 19, 2020
Service staff was nice and courteous. They all had masks. My car was quickly done. Impressed with the service department!! I was a little concerned that some folks were walking around without mas masks. My car was quickly done. Impressed with the service department!! I was a little concerned that some folks were walking around without masks. More
by stegel19
Employees Worked With
Jerimy Witt
June 19, 2020
Friendly, clean taking a moment to explain everything to you. He was a great sales man and is very supportive of any decision you make. you. He was a great sales man and is very supportive of any decision you make. More
by BRANDINI03
June 19, 2020
The dealership has always been fair to me, answering my questions and being cordial. I’ve moved quite a distance away since purchasing my car but come back because I trust them. Me questions and being cordial. I’ve moved quite a distance away since purchasing my car but come back because I trust them. Me More
by BEVERLYGILFILLAN
Employees Worked With
June 17, 2020
Great customer service both in sales and service departments! People are friendly, helpful and caring. The service department is very well run. Appointments are on time. Mechanics are excellent. departments! People are friendly, helpful and caring. The service department is very well run. Appointments are on time. Mechanics are excellent. More
by laurie.blaney
June 15, 2020
We were treated as our business to them was important to them. Made sure we understood the functions on the new car. Were very friendly. Offered us something to drink. them. Made sure we understood the functions on the new car. Were very friendly. Offered us something to drink. More
by REDTAX
June 15, 2020
Took good care of me and tried to get the cost down since I had a lot of unexpected work which drove up the cost I had a lot of unexpected work which drove up the cost More
by JUDYELLEFSEN
Employees Worked With
June 14, 2020
Great service dept, while the work done done on my Titan was always first class, I thought it was a bit pricey, but I understand that you have to make profit or I wouldn’t have Bill Jay Nissan, Jeremy was a was always first class, I thought it was a bit pricey, but I understand that you have to make profit or I wouldn’t have Bill Jay Nissan, Jeremy was always great getting my truck done and on time More
by SDTROMBELLO
Employees Worked With
Jerimy Witt
