Back

Bill Kay Nissan

Downers Grove, IL

4.6
2,573 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Contact Dealership

1601 Ogden Ave

Downers Grove, IL

60515

Directions

By Type

Showing 2,573 reviews

June 26, 2020

Great service, very fast! Jerimy did a great job along with the team getting me in and out as fast as possible! at a time when no one is comfortable being out in public it was More

by TOMBOSWELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jun 27, 2020 -

Bill Kay Nissan responded

Hi Tomboswell1, we are very happy to have provided you with such a positive experience!

June 26, 2020

Mr. Erik Esmits was of invaluable assistance in directing the repair staff in diagnosing and remediating the problem with the turbocharger on my car. Professional! More

by andy.m.lakis
Recommend Dealer
Yes
Employees Worked With
Erik Esmits
Jun 27, 2020 -

Bill Kay Nissan responded

Andy.m.lakis, thank you for the high star rating!

June 26, 2020

Great service The only thing I noticed which made me pause for a moment was that the person who brought my car around after the service was done did not have a mask More

by nelson.jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jun 27, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 26, 2020

Delivery of Car (Nissan-setting up hands free, remote) I purchased my Nissan at another dealership and they never showed me how to operate the car including setting up hands free/i phone, setting rear view More

by denisekurelko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

Bill Kay Nissan responded

Denisekurelko, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 25, 2020

The service rep was very friendly and helpful. The dealership has great customer service and I feel confident I am receiving quality service. They are very helpful More

by Ccgood0604
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

Bill Kay Nissan responded

Ccgood0604, we really appreciate your positive review!

June 25, 2020

Hi my name is Edgardo Rizzo this is my second lease car and I m very happy with my sales person Tim and the dealer thanks More

by Edgardo Rizzo
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Jun 25, 2020 -

Bill Kay Nissan responded

Very kind words, And thank you for a outstanding star rating!

June 25, 2020

Great service! I never have to wait long and they don’t try to get me to do unnecessary work on my car. I love that More

by MCELICA
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 27, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words and fantastic star rating.

June 25, 2020

Great Experience! Another fine service visit - I was in for 15,000 mile service and I was in and out in less than an hour. Jerimy Witt was great once again - explained More

by gjablonski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 27, 2020 -

Bill Kay Nissan responded

Hi Gjablonski, we are very happy to have provided you with such a positive experience!

June 25, 2020

People that handled my recall were wonderful. However, I was extremely disappointed to see a mgr walk around w/o a mask. When asked by a co-worker where was it his response was, "he wasn't around anyone". W More

by deanlee1320s
Recommend Dealer
Yes
Employees Worked With
Donald Jorman
Jun 27, 2020 -

Bill Kay Nissan responded

Thank you, For a outstanding star rating!!!!

June 24, 2020

Great service I've been coming to Bill Kay Nissan for ages now and they always do great work in a timely fashion. Service advisors are top notch and I highly recomm More

by DAN.HOERICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
...
192
...