
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Took my car in for service and was treated great! Carl was very respectful and explained everything. Tim, the salesperson who sold me my car came over to check on me and see how I’m liking my car. was very respectful and explained everything. Tim, the salesperson who sold me my car came over to check on me and see how I’m liking my car. More
Rick is very helpful and I always look for him to take care of my car ( oil change, check engine light or anything that my car need done. care of my car ( oil change, check engine light or anything that my car need done. More
The guy who helped me was so honest because I am a female he did not try to take advantage of me and say more was wrong or that needed to be fix. He has waited on twice I really must give him 10 stars. he did not try to take advantage of me and say more was wrong or that needed to be fix. He has waited on twice I really must give him 10 stars. More

It's been a week since we bought our car, and we are very happy with our purchase. We did a lot of research ahead of time about makes and models, and had a budget price set before walking into the dealership happy with our purchase. We did a lot of research ahead of time about makes and models, and had a budget price set before walking into the dealership. Steve, our salesman, was knowledgeable, kind, and very friendly. He never once made us feel pressured into making a deal. He made us feel comfortable from the first hello. If you need a vehicle, go see Steve, he'll work with you and your needs. He truly is a great salesman, and even called us a few days after purchase to make sure we were happy with our vehicle. Kim from the finance department worked hard to make sure we would get the best financing possible. She explained every option, and took her time with us. She is great! Donald is really great. He made sure we were comfortable while with Steve, and helped us through the process too. Overall, our car buying experience was fantastic. Everyone at the dealership was amazing in how they treated us. Definitely will return in the future for another vehicle. More
They were wonderful and accommodating to work with! Highly appreciate them getting the parts and labor done as quickly as possible. Would definitely come there again for other service needs. Highly appreciate them getting the parts and labor done as quickly as possible. Would definitely come there again for other service needs. More
Had a great experience like always! The staff is very nice and trustworthy. I’ve been coming to this Nissan for years and even tho I moved further away I will continue to come to this great place! nice and trustworthy. I’ve been coming to this Nissan for years and even tho I moved further away I will continue to come to this great place! More
I wanted to give cudos to Ric for taking very good care of my Murano. His expertise and attention to detail was remarkable. Thanks again Ric of my Murano. His expertise and attention to detail was remarkable. Thanks again Ric More
Great Staff Friendly, courteous and professional service. Common-sense explanation on what needed to be done and was performed on time and slightly less than ant Friendly, courteous and professional service. Common-sense explanation on what needed to be done and was performed on time and slightly less than anticipated. Would bring a non-nissan vehicle to be worked on. More
Disappointed I was charged $317 for work that I believe should have been done at the time of purchase 6 months ago. I am very disappointed. We purchased the car a I was charged $317 for work that I believe should have been done at the time of purchase 6 months ago. I am very disappointed. We purchased the car at the end of December and waited a long time for the service team to check it out. We put $7,000 as down payment and then have to pay over $300 out of pocket when coming in for the first routine oil change. Seems very unjust to me. More
I came in with a plan for the way I wanted my car shopping experience to go. I left that same day with exactly what I was looking for. I didnt feel rushed, or pressured to make a decision. I am absol shopping experience to go. I left that same day with exactly what I was looking for. I didnt feel rushed, or pressured to make a decision. I am absolutely in love with my new car, and I left feeling like I was in good hands. I am so happy with my decision. More