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Bill Kay Nissan
Downers Grove, IL
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,572 reviews
July 10, 2020
I came in to have my vehicle serviced and was in and out in no time. Also had coupons available to reduce the price for the services my vehicle needed. in no time. Also had coupons available to reduce the price for the services my vehicle needed. More
by rmj92606
Verified CustomerEmployees Worked With
Carl Beckstrom
July 10, 2020
Very helpful pleasant service representative! Five stars!!!smile goes a long way! Caring person. Picked up right away the check engine light was on! Took care of me! stars!!!smile goes a long way! Caring person. Picked up right away the check engine light was on! Took care of me! More
by CREATIVE56
Employees Worked With
July 09, 2020
The best always!! Always take Great care of me !!! Best place to come to get service done on your car thank you Ric and Erik place to come to get service done on your car thank you Ric and Erik More
by Larissarubio0
July 09, 2020
I always bring my car here fir checkups because Ric is always honest with me. He tries to get me coupons for my visits too! I trust Ric! always honest with me. He tries to get me coupons for my visits too! I trust Ric! More
by Karen W
Employees Worked With
July 09, 2020
Fastest service yet! Came in for service and decided to wait. I was called within 45 minutes and was happily surprised. Greatly appreciate the speedy service. wait. I was called within 45 minutes and was happily surprised. Greatly appreciate the speedy service. More
by JANETRUNS4
Employees Worked With
Jerimy Witt
July 08, 2020
Work under warranty Rick was very helpful finding the answers to complete the issue with our Murano. He was patient and communicated well with me regarding the time need Rick was very helpful finding the answers to complete the issue with our Murano. He was patient and communicated well with me regarding the time needed to complete the work. Thank you! More
by Joan
Employees Worked With
July 08, 2020
Great service, fair prices, easy to make appointments. With their online service coupons, oil changes are cheaper than I can do them myself. I bring my two Infinitis there for service. With their online service coupons, oil changes are cheaper than I can do them myself. I bring my two Infinitis there for service. More
by DENNIS33
Employees Worked With
Carl Beckstrom
July 08, 2020
Great service. I’m always pleased with this Nissan service department. All issues that are found or service that I’m scheduled for is very well communicated to me before any service is proceeded with service department. All issues that are found or service that I’m scheduled for is very well communicated to me before any service is proceeded with. More
by Zyna01
Employees Worked With
Marcin Chlebowicz
July 08, 2020
Carl was helpful explaining the service issues with my Murano. He provided a loaner since parts had to be ordered, which was wonderful. Great job! Murano. He provided a loaner since parts had to be ordered, which was wonderful. Great job! More
by Davisko
Employees Worked With
Carl Beckstrom
July 07, 2020
They only recommend work that's needed and don't try to upswell services that are not. Ric was very helpful and my service was done quickly. upswell services that are not. Ric was very helpful and my service was done quickly. More
by tomfreske1950
Employees Worked With
