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Bill Kay Nissan
Downers Grove, IL
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,572 reviews
August 06, 2020
I was worried about a noise heard while driving my vehicle. Service got me right in and fixed my vehicle within four hours. Thank you! vehicle. Service got me right in and fixed my vehicle within four hours. Thank you! More
by jganails@comcast.net
Verified Customer
August 05, 2020
Service was started promptly at my arranged appointment time. They were friendly, courteous, and efficient; made sure I understood what would be done and were available if I had questions or needed anythin time. They were friendly, courteous, and efficient; made sure I understood what would be done and were available if I had questions or needed anything. Work was completed on schedule and to my satisfaction. I am very pleased and trust the service group. More
by dave
Employees Worked With
August 04, 2020
Spectacular service especially since I was at a loss with my teenagers car that had died. Super happy with the exceptional service and even more important- spectacular customer service! my teenagers car that had died. Super happy with the exceptional service and even more important- spectacular customer service! More
by bazaril352
August 03, 2020
Rick in service is Great!!! Very professional, knowledgeable and caring, made my experience very easy I will recommend all my friends and family to Bill Kay Nissan knowledgeable and caring, made my experience very easy I will recommend all my friends and family to Bill Kay Nissan More
by anthonyshell
Employees Worked With
August 03, 2020
As usual, the Bill Kay Service Department provided excellent service. They always do a very good job and never try and up sell services that are not needed. This is a great dealership excellent service. They always do a very good job and never try and up sell services that are not needed. This is a great dealership More
by rich.rheingruber
Employees Worked With
August 03, 2020
Awesome service department the guys always take care of everything and keep us well informed on what’s being done to our vehicles. Highly recommend having your vehicle serviced here. everything and keep us well informed on what’s being done to our vehicles. Highly recommend having your vehicle serviced here. More
by tenderheart71
August 02, 2020
Everything went great!! I knew what I wanted and my salesman took care if the rest. I love my Nissan Murano 2007!! Thank you all!! salesman took care if the rest. I love my Nissan Murano 2007!! Thank you all!! More
by stacyhaywood35
August 01, 2020
Randall was very knowledgeable and took excellent care of us. Our experience exceeded our expectations. We are thrilled with our Pathfinder and highly recommend Bill Kay Nissan! us. Our experience exceeded our expectations. We are thrilled with our Pathfinder and highly recommend Bill Kay Nissan! More
by Tara.kastel
Employees Worked With
Kim Golden, Randall Caldwell
July 31, 2020
great experience no pressure Great experience with everyone I dealt with from sales to finance. I have purchased many cars and can say this was a rare encounter. I would recommend Great experience with everyone I dealt with from sales to finance. I have purchased many cars and can say this was a rare encounter. I would recommend them without any hesitation. More
by BAGNOLE
