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Bill Kay Nissan

Downers Grove, IL

4.6
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,572 reviews

August 24, 2020

Always provides prompt friendly service along with maintenance pricing that is a priced far below the other Nissan dealers in the area. Staff is always friendly and communicate efficiently. More

by Cjstang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Aug 26, 2020 -

Bill Kay Nissan responded

Cjstang1, thank you for your kind words and this wonderful review!

August 22, 2020

Had a wonderful experience getting my car serviced at Bill Kay Nissan. I worked with Alex and he was very welcoming, kind and informative. I was hesitant to bring my car to a dealership after other bad e More

by dena.edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Aug 22, 2020 -

Bill Kay Nissan responded

Hi Dena.edu, we are very happy to have provided you with such a positive experience!

August 21, 2020

Ric is fantastic, extremely respectful, super helpful and everything was great! He was able to diagnose the problem, communicate it with me and that ability to help me out in a fast and efficient time More

by Coachstevens5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2020 -

Bill Kay Nissan responded

Coachstevens5, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 21, 2020

Ric is a great asset to Bill Kay dealership. He treats his customers with respect and is truly helpful. I have always had a good experience with Bill Kay's service department. More

by MJJNBUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2020 -

Bill Kay Nissan responded

Mjjnbunn, thank you for your kind words and this wonderful review!

August 21, 2020

I have always had good experiences at this location. Staff is kind and courteous. They listen and make a bad situation less stressful. Thank you ! More

by CHIVISSANDOVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom, Fernando Flores
Aug 22, 2020 -

Bill Kay Nissan responded

Chivissandoval, we are glad we could help!

August 20, 2020

Bill Kay has provided me with a wonderful experience since I bought my car four years ago. Service is knowledgeable and very helpful each time I visit. More

by L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 21, 2020 -

Bill Kay Nissan responded

Hi L., we are very happy to have provided you with such a positive experience!

August 20, 2020

Excellent service and Jerimy is very courteous and thorough when it comes to explaining the repairs or maintenance needed. Jerimy is actually the reason I started bringing my car here. Another dealers More

by IO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 21, 2020 -

Bill Kay Nissan responded

Hi Io, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

August 20, 2020

I love this dealership. From the salesmen to the service advisors. They are patient, empathetic, and knowledgeable. I appreciate the relaxing atmosphere as well. At least compared to other dealerships. More

by C soup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Aug 21, 2020 -

Bill Kay Nissan responded

C Soup, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 20, 2020

We bought a great car at a great price from a great salesperson. Also, the service department was responsive and helpful when I had a question. I would recommend this dealer to everyone. More

by Badtke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Delaney, Kim Golden, Carl Beckstrom
Aug 21, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 20, 2020

Very professional and considerate and helpfulness . Eager to help and always aim to please , I. Like that. I drive a long way to come here and I don’t mind at all. More

by aanesb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Delaney, Carl Beckstrom, Alex Stewart
Aug 21, 2020 -

Bill Kay Nissan responded

Hi Aanesb, we are very happy to have provided you with such a positive experience!

Nov 02, 2020 -

aanesb responded

This is one of the most professional, considerate and courteous group I’ve been happy to do business with. Just what you need during these times, people that still care about you and the reputation of their business. Their ethics, hard work , and timeliness are impeccable. Hooray for Bill Kay.

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