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Bill Kay Nissan

Downers Grove, IL

4.6
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,572 reviews

September 02, 2020

I first leasted a 2017 Murano. I went back yesterday and purchased the same car. Service team didn't miss a thing. Kim in financing knows her job well. Explained everything to me. I didn't get to meet Nick More

by Audrey.Chiodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom, Fernando Flores
Sep 02, 2020 -

Bill Kay Nissan responded

Hi Audrey.chiodo, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

September 02, 2020

I had my oil changed and service was fine. I also mentioned that I was experiencing issues with the driver side door not opening from the inside. This issue happened one time when I got home & I had More

by ssoltys5246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2020

I get all my oil changes done through Nissan. Yesterday was my first time dealing with Ric. He was extremely helpful and courteous. I must say he was one of the best folks I’ve dealt with in all the years More

by RREILLY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Bill Kay Nissan responded

Hi Rreilly1967, we are very happy to have provided you with such a positive experience!

August 31, 2020

Very nice dealership this is the 2nd time That I got a car from their Randall did an outstanding job of helping me Trade in my other car and helped me with the financing department Securing a new loan on More

by ERICCPURDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Golden, Randall Caldwell
Aug 31, 2020 -

Bill Kay Nissan responded

Very kind words and fantastic star rating.

August 31, 2020

Excellent service from great people. Flawless review of the vehicle. Got the best fair deal for everyone. Was treated like gold. I highly recommend you buy from them More

by trebz30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob G is the best. , Kim Golden, Robert Giovanonni
Aug 31, 2020 -

Bill Kay Nissan responded

Thank you for a outstanding star rating!!!!

August 29, 2020

First time taking daughters car there. Service was efficient and they were communicative. Will say, only one advisor acknowledged me when I went in to pick up car. And of the four that were there, o More

by Sandjetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Alex Stewart
Aug 29, 2020 -

Bill Kay Nissan responded

Thank you for your very kind rating!!!

August 29, 2020

Very disappointing experience. My daughter left the dealership in tears after disrespectful treatment by the salesman. Went to Gerald Nissan where she was able to lease exactly what she wanted for the More

by Debbie
Recommend Dealer
No
Employees Worked With
Art Diraduryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil
Aug 29, 2020 -

Bill Kay Nissan responded

So very sorry we could not get lease numbers you needed. We hope and wish you the very best.

August 28, 2020

Steve was very knowledgeable, responsive and easy to work with. He thoroughly explained all of the features of the car. He and the dealership went out of their way to get the color that we wanted More

by BROSMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Jorman
Aug 29, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

August 27, 2020

The service department is always helpful and friendly when in need. The guys here are trustworthy and fair. My go to dealership for any auto needs More

by RYAN.ANDERSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Aug 28, 2020 -

Bill Kay Nissan responded

Thank you for a outstanding star rating!!!!!!

August 27, 2020

Carl in service is great. He is professional, smart and very Eunice to work with regarding their Nissan services. Carl made the experience enjoyable. Great service department! More

by LESLYSCHLENDERr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Aug 27, 2020 -

Bill Kay Nissan responded

Leslyschlenderr, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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