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Bill Kay Nissan

Downers Grove, IL

4.6
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,572 reviews

September 21, 2020

Oil change was done quick and withiut any delays, overall I was very pleased with the service and would recommend this place to people i know More

by DHOOD62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Sep 23, 2020 -

Bill Kay Nissan responded

Dhood62, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

September 21, 2020

The service techs are always friendly and efficient. I appreciate the immediacy of attending to my appointment, though I was early, along with the details related to future service appointments. More

by Lfurtute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Sep 23, 2020 -

Bill Kay Nissan responded

Thank you, For a fantastic star rating!

September 21, 2020

Michael Delaney was very helpful and accommodating. The test drive was smooth. All questions were answered. The facility was able to conduct business while adhering to social distancing safety guidelines. More

by PETER227
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Delaney
Sep 23, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 21, 2020

A good and fair place u car is in good hands and straight to the point and when asked to check out some things that might be a problem very good at doing that thx u More

by Ab411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Sep 23, 2020 -

Bill Kay Nissan responded

Ab411, thank you for your kind words and this wonderful review!

September 21, 2020

Outstanding service by the Service Team at Bill Kay Nissan! Professional, knowledgeable, honest and courteous staff dedicated to ensure customer satisfaction throughout! Highly recommended for any serv More

by jmetry
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Bill Kay Nissan responded

Jmetry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

September 19, 2020

Kim in financing is very nice. The service department does a great job and always washes my car without having to ask. I was on a lease but happy with my vehicle so I bought it. Only issue, I bought the More

by Audrey.Chiodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Fernando Flores
Sep 21, 2020 -

Bill Kay Nissan responded

Audrey.chiodo, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 18, 2020

Looking for a used car. They had one I was interested in test drove it worked out a deal & bought it. Simple as that. It only took 2 hours. More

by Dlhighcee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randall Caldwell, Robert Giovanonni
Sep 19, 2020 -

Bill Kay Nissan responded

Hi Dlhighcee, we are very happy to have provided you with such a positive experience!

September 18, 2020

Carl said he would call when tire was in which was supposed to be around 4:00. He never called. Tried calling multiple times after 4 to find out and got his voicemail. Decided to just come in around 5 More

by cory.rovens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
Sep 19, 2020 -

Bill Kay Nissan responded

Please if you would call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext. 1221

September 17, 2020

Our new Leaf has so many new features that I remarked to Steve Berman that they should pay these guys that know all this stuff extra! More

by BRONSONHD
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Bill Kay Nissan responded

Very kind words, Thank you outstanding star rating!

September 16, 2020

Despite appointment for oil change, my son had to wait 2.5 hours at dealership until vehicle was ready. Really? Completely unacceptable.What is the point of an appointment? Also son brought home a list of More

by waveland21
Recommend Dealer
No
Employees Worked With
Alex Stewart
Sep 16, 2020 -

Bill Kay Nissan responded

Please if you would call me, Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext 1221

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