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Bill Kay Nissan
Downers Grove, IL
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,572 reviews
September 27, 2020
Just all around good service from everyone! Nissan is the only place I bring my car to be serviced since I bought it in 2010. only place I bring my car to be serviced since I bought it in 2010. More
by WASHINGTHEKIDS5comcast.net
Verified Customer
September 25, 2020
Great service. I am very satisfied staff very friendly addressed my concerns car is running very quietly now air conditioner working good.................:very satisfied very addressed my concerns car is running very quietly now air conditioner working good.................:very satisfied very More
by CHRIS.JAGALSKI
September 25, 2020
It's a pleasure as always to have my car serviced by your team. Quick and well priced !! A very satisfied customer. Keep up the good work. team. Quick and well priced !! A very satisfied customer. Keep up the good work. More
by PJOST
September 25, 2020
Bill Kay Nissan in Downers Grove is arguably the best in the western suburbs: customer service is always superb, the maintenance work done is always rapidly efficient, and the complementary washes after the the western suburbs: customer service is always superb, the maintenance work done is always rapidly efficient, and the complementary washes after the service work is better than the car wash around the corner ! More
by ryanmorgan228
September 25, 2020
Rick was so professional & understanding. He patiently explained what was wrong with my vehicle and what will be fixed and why. This helps me as a customer to understand fully the reasons for the required explained what was wrong with my vehicle and what will be fixed and why. This helps me as a customer to understand fully the reasons for the required replacements More
by BOLA345
September 25, 2020
Great dealership! Very clean! Appreciated complimentary services. Staff was friendly when I came in for my tire rotation. The visit was delightful! Thanks Bill Kay Nissan! services. Staff was friendly when I came in for my tire rotation. The visit was delightful! Thanks Bill Kay Nissan! More
by Ali
Employees Worked With
Kim Golden, Carl Beckstrom
September 23, 2020
I walked in to get my car checked out, and ended up buying a New one. Salesmen were very friendly. Everyone was very helpful to your needs! buying a New one. Salesmen were very friendly. Everyone was very helpful to your needs! More
by tmspieles
Employees Worked With
Other Employees :
I did not get meet All employees!, Jerimy Witt, Randall Caldwell
September 23, 2020
I was very pleased with the help and information I received this week from Nissan in Downers Grove. It was a pleasant experience. The staff was very helpful and they answered all my questions and lu received this week from Nissan in Downers Grove. It was a pleasant experience. The staff was very helpful and they answered all my questions and luckily my warranty covered everything! That’s a good day and a happy customer!! 😊 More
by Kathy Jean Otto
Employees Worked With
Carl Beckstrom
September 23, 2020
I had an appointment for 5. But it got cancelled somehow. Anyway they did the oil change and let me us the coupon that was sent to me. I had to wait at first to get help but pretty quick overall. Anyway they did the oil change and let me us the coupon that was sent to me. I had to wait at first to get help but pretty quick overall. More
by MHANKE2010
Employees Worked With
Alex Stewart
September 22, 2020
They handled all of my needs within a timely manner. All concerns about my vehicle were brought to me in discussed by priority. Great experience concerns about my vehicle were brought to me in discussed by priority. Great experience More
by Ltennisluv
Employees Worked With
Jerimy Witt
