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Bill Kay Nissan
Downers Grove, IL
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,572 reviews
October 01, 2020
I came for Nissan recall and oil change. They provided a car for me to use that made my day much easier. I had no waiting and was very pleased. Very reasonable price for oil change. car for me to use that made my day much easier. I had no waiting and was very pleased. Very reasonable price for oil change. More
by Barb
Verified CustomerEmployees Worked With
Carl Beckstrom
September 30, 2020
Carl was extremely nice. The wait time was longer then estimated, but that might be due to what had to be done to reprogram or re-calibrate the front end detection of sensor? That was done along with an o estimated, but that might be due to what had to be done to reprogram or re-calibrate the front end detection of sensor? That was done along with an oil change. My only suggestion would be to provide more frequent updates on profess/status. If the front and detection safety feature is fixed I will be happy! Time will tell. I am disappointed that the 2019 Nissan Sentra does not have an audio reminder bell if seatbelts are not buckled! Why would you eliminate this feature, it does not make sense to me and I would never have thought that it would not be available on all cars! More
by Tomlamanna
Employees Worked With
Carl Beckstrom
September 29, 2020
From my first phone call to the last minute of checkout, I was treated courteously and timely. I was given a loaner car that was clean and comfortable. Work was completed in the time frame quoted. I was treated courteously and timely. I was given a loaner car that was clean and comfortable. Work was completed in the time frame quoted. More
by PBCC
Employees Worked With
Kim Golden, Carl Beckstrom
September 28, 2020
Art is a very wonderful guy he helped me a lot in buying my new car. I usually have anxiety buying a car but not this one. my new car. I usually have anxiety buying a car but not this one. More
by DianaM
September 28, 2020
Had an absolute wonderful experience with this dealer from start to finish. They have my business for life! Excellent brand and people that care and take the time to listen to achieve your financial goal from start to finish. They have my business for life! Excellent brand and people that care and take the time to listen to achieve your financial goals. More
by Lkrippner
September 28, 2020
Excellent service department, diagnost the problem and repaired it in a superb time. The service dept is very frendly and went above and beyond my expectations. repaired it in a superb time. The service dept is very frendly and went above and beyond my expectations. More
by maintenanceweasel
Employees Worked With
Jerimy Witt, Carl Beckstrom
September 28, 2020
Service was performed effeceintly. Friendly staff was easy to work with. Kept me updated on the status of my vehicle. Reviewed vehicle items that may need to be addressed but we're not pushy regarding easy to work with. Kept me updated on the status of my vehicle. Reviewed vehicle items that may need to be addressed but we're not pushy regarding getting the service done. More
by JEFF.MIKULA
Employees Worked With
September 27, 2020
Best car buying experience ever. I was terrified considering my credit score, but they made the impossible, possible. Thank you Randall and Justin!!! Truly thankful considering my credit score, but they made the impossible, possible. Thank you Randall and Justin!!! Truly thankful More
by chouse58
Employees Worked With
Randall Caldwell
