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Bill Kay Nissan

Downers Grove, IL

4.6
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,572 reviews

October 05, 2020

I brought my company car in for service and was completely blown away by the great way I was treated. It was quick and painless. Erik was amazing! More

by BRUCE.GASAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik!
Oct 05, 2020 -

Bill Kay Nissan responded

Thank you BRUCE.GASAWAY, For a fantastic star rating!!!!

October 05, 2020

Great service. Very transparent about the vehicle I bought. Everything was explained in full and everyone was very cordial. I will recommend customers all the time. More

by ASTILLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell
Oct 05, 2020 -

Bill Kay Nissan responded

Very kind words, And thank for a fantastic rating.

October 05, 2020

Recall repair service needed. Quick and easy check in Recall repair service needed. Quick and easy check in and work was done quickly. I was a little surprised to see several employees walking through More

by BANKCHICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 05, 2020 -

Bill Kay Nissan responded

Thank for that feed back Our employees should be wearing mask at all times, Even the cashier although we have placed a plastic barrier between cashier and customer.

October 05, 2020

Ric was informative and thorough. He really takes his time to learn about your issues and tells you exactly what the solutions are. Great guy to work with. More

by Yaya0002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Bill Kay Nissan responded

Thank you, outstanding rating!!!!!!!!!!!

October 05, 2020

Their service department is great! Never try to sell me something that my car doesn’t need. It’s a pleasure to feel that they are honest AND fast! More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Bill Kay Nissan responded

Thank you very kind comments and outstanding star rating!

October 02, 2020

Both Eric and Carl in the service department were very helpful in getting my vehicle covered under warranty. The were also friendly and able to get my vehicle completed within 24 hours once the work was More

by KDROSKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Oct 02, 2020 -

Bill Kay Nissan responded

Hi Kdrosko, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

October 02, 2020

Nice fast service, good price, reliable. I'm not much for words but since theres a 25 word minimum I'll continue writing some more. More

by rich.chubb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Bill Kay Nissan responded

Thank you rich.chubb for the very kind words and fantastic star rating.

October 02, 2020

Jeremy and Rick always take care of me. They answer all of my questions and overall communication is excellent. That’s why I keep going back to them. More

by Serg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Oct 03, 2020 -

Bill Kay Nissan responded

Thank you Serg Glad we could help.

October 02, 2020

The dealership went out of their way to locate and deliver the vehicle in short order. Very nice to work with. Brandon was especially knowledgeable and courteous. More

by JRHAYS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Jerimy Witt
Oct 03, 2020 -

Bill Kay Nissan responded

We thank you for your business and a #1 star rating!!!!

October 01, 2020

Came in for my regular oil change. Was told I had a recall and it would take several hours. They set me up with an instant loaner so I didn't have to wait so long. Terrific service! More

by RDFLAMINGO
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 01, 2020 -

Bill Kay Nissan responded

Rdflamingo, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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