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Bill Kay Nissan
Downers Grove, IL
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,572 reviews
October 09, 2020
Convenient scheduling, was able to adjust to my schedule. Courteous service, kept me updated of required service, completed ahead of estimated time. Car was washed after service Courteous service, kept me updated of required service, completed ahead of estimated time. Car was washed after service More
by LesJJ4
Verified CustomerEmployees Worked With
October 08, 2020
This was my first visit to Bill Kay Nissan. I was treated well by Ric in the Service Department. My problem was resolved while I waited and I would recommend this company to others. treated well by Ric in the Service Department. My problem was resolved while I waited and I would recommend this company to others. More
by smith44n
Employees Worked With
October 08, 2020
I want to complement Rick in the service department for taking care of a few items on my recently purchased Rogue. He was professional and efficient. I appreciate the excellent service. taking care of a few items on my recently purchased Rogue. He was professional and efficient. I appreciate the excellent service. More
by SLSHALVIS
Employees Worked With
October 08, 2020
Always pleased with the service I receive at Bill Kay! Trustworthy...I have purchased 3 Nissans over the years and would purchase from this location. Recommend to family and friends. Trustworthy...I have purchased 3 Nissans over the years and would purchase from this location. Recommend to family and friends. More
by DONNALREID
Employees Worked With
Carl Beckstrom
October 08, 2020
You helped me tremendously with the Nissan warranty. I need this to work. I am hoping that you can restore my vehicle to its original or close to original operations. need this to work. I am hoping that you can restore my vehicle to its original or close to original operations. More
by trident_one
Employees Worked With
Carl Beckstrom
October 07, 2020
The service was professional. I was waiting at the dealer and it was very comfortable. Their explanation for the service was very clear and satisfying. and it was very comfortable. Their explanation for the service was very clear and satisfying. More
by K
October 07, 2020
Carl and his team are very courtesans professional. I don’t live near this dealership, but I chose to go to Bill Kay of Downers Grove because of their excellent service. The sales rep, Khalil Sulaiman, don’t live near this dealership, but I chose to go to Bill Kay of Downers Grove because of their excellent service. The sales rep, Khalil Sulaiman, is a good guy too. More
by Joe
October 07, 2020
Staff is always so welcoming and friendly, made sure everything was taken cared off and left happy. Love this team at this location. Always stayed in communication with me and didn’t twist my arm or lie everything was taken cared off and left happy. Love this team at this location. Always stayed in communication with me and didn’t twist my arm or lie to me to spend all this extra money which is rare unlike most dealerships. Truly cared service team truly cares about the safety and satisfaction of their guest. More
by Tmasonw
Employees Worked With
Other Employees :
Jerimy Witt, Paul Johnson, Carl Beckstrom, Alex Stewart
October 06, 2020
Great service department. I have been a customer for since 2004 and the service has always been 5 Star. My last 7 vehicle have been purchased at Bill Kay Nissan. Sales team has always treated me very w since 2004 and the service has always been 5 Star. My last 7 vehicle have been purchased at Bill Kay Nissan. Sales team has always treated me very well, 5 Star. More
by DCWEIGEL
October 06, 2020
Friendly, expert staff. Good mechanics who know what they’re doing. Required work was explained thoroughly by service advisor and work completed in a timely manner. they’re doing. Required work was explained thoroughly by service advisor and work completed in a timely manner. More
by BECKRON
Employees Worked With
Carl Beckstrom
