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Bill Kay Nissan

Downers Grove, IL

4.6
2,571 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,571 reviews

October 15, 2020

Always friendly and explain everything clearly. A couple of times needed parts that needed to be ordered, and a loaner was given to me quickly. Love that they do that and after each service they WASH your More

by VBALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 16, 2020 -

Bill Kay Nissan responded

Thank you VBALT for a #1 rating!!!!

October 13, 2020

My indicator light of “Service Engine soon” was on for few days, had to bring car for service. Rick at service desk explained every detail what necessary parts had to be replaced and used his professio More

by Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Oct 14, 2020 -

Bill Kay Nissan responded

Nina, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 13, 2020

Hi. I came in to receive an oil change and tire rotation. Also my rear camera was not working properly. My service person fix my camera issue and and it didn’t cost me any extra money. Everything that was do More

by dlmorris85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 14, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 13, 2020

A service representative approached me immediately and explained what service I would be needing. The time I was told how long the service would take, was exactly how long I waited. More

by christine.saccomanno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 14, 2020 -

Bill Kay Nissan responded

Christine.saccomanno, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

October 13, 2020

Only cared about making a sale, customer service after I got the car has been horrible. I truly don’t think the car was inspected prior to selling it to me. Within a day of owning the car remotes were showi More

by griselda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Anzalone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell
Oct 14, 2020 -

Bill Kay Nissan responded

Please if you could call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 Ext. 1221

October 13, 2020

Great customer service. Car finished in a very timely manor. Followed up with me re: my car. Detailed paper work on services provided. Great Job. More

by POGODFRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 14, 2020 -

Bill Kay Nissan responded

Hi Pogodfry, we are very happy to have provided you with such a positive experience!

October 11, 2020

Ric was extremely helpful and courteous. He is always there to help and keep you up to date on what needs to be done. It was also very easy to schedule my appointment. More

by CARMENZX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Bill Kay Nissan responded

Carmenzx1, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 10, 2020

Ric is a top notch service manager. He greets you at each interaction with a smile...is pleasant...and eagar to serve the client. Please keep this stellar emplo.yee. More

by carleen54321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Bill Kay Nissan responded

Thank you, Outstanding star rating!

October 09, 2020

I was at the end of my lease and recently moved to the area from out of state. They made the process of buying out my lease very easy. More

by Chitowncdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Paul Johnson
Oct 10, 2020 -

Bill Kay Nissan responded

Chitowncdog, we are glad we could help!

October 09, 2020

Convenient scheduling, was able to adjust to my schedule. Courteous service, kept me updated of required service, completed ahead of estimated time. Car was washed after service More

by LesJJ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Bill Kay Nissan responded

Thank you Les JJ4, Glad we could help!

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