
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Always friendly and explain everything clearly. A couple of times needed parts that needed to be ordered, and a loaner was given to me quickly. Love that they do that and after each service they WASH your of times needed parts that needed to be ordered, and a loaner was given to me quickly. Love that they do that and after each service they WASH your car. More
My indicator light of “Service Engine soon” was on for few days, had to bring car for service. Rick at service desk explained every detail what necessary parts had to be replaced and used his professio few days, had to bring car for service. Rick at service desk explained every detail what necessary parts had to be replaced and used his professional effort to make sure that costumer be happy with cost of the service. Great job! More
Hi. I came in to receive an oil change and tire rotation. Also my rear camera was not working properly. My service person fix my camera issue and and it didn’t cost me any extra money. Everything that was do Also my rear camera was not working properly. My service person fix my camera issue and and it didn’t cost me any extra money. Everything that was done was fast! I didn’t have to wait a long time . Service department you were Awesome! More
A service representative approached me immediately and explained what service I would be needing. The time I was told how long the service would take, was exactly how long I waited. explained what service I would be needing. The time I was told how long the service would take, was exactly how long I waited. More
Only cared about making a sale, customer service after I got the car has been horrible. I truly don’t think the car was inspected prior to selling it to me. Within a day of owning the car remotes were showi got the car has been horrible. I truly don’t think the car was inspected prior to selling it to me. Within a day of owning the car remotes were showing low battery and the brakes were making noise. Brought it in and turned out the rotors needed to be replaced. Recently got an email from CarFax saying my tires are up for rotation. I’ve barely owned the car for a month and it makes me question.. i don’t think my car was inspected at all.. I already own a vehicle from Nissan and this second experience has been completely different and horrible compared to the first. More
Great customer service. Car finished in a very timely manor. Followed up with me re: my car. Detailed paper work on services provided. Great Job. manor. Followed up with me re: my car. Detailed paper work on services provided. Great Job. More
Ric was extremely helpful and courteous. He is always there to help and keep you up to date on what needs to be done. It was also very easy to schedule my appointment. there to help and keep you up to date on what needs to be done. It was also very easy to schedule my appointment. More
Ric is a top notch service manager. He greets you at each interaction with a smile...is pleasant...and eagar to serve the client. Please keep this stellar emplo.yee. each interaction with a smile...is pleasant...and eagar to serve the client. Please keep this stellar emplo.yee. More
I was at the end of my lease and recently moved to the area from out of state. They made the process of buying out my lease very easy. area from out of state. They made the process of buying out my lease very easy. More
Convenient scheduling, was able to adjust to my schedule. Courteous service, kept me updated of required service, completed ahead of estimated time. Car was washed after service Courteous service, kept me updated of required service, completed ahead of estimated time. Car was washed after service More