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Bill Kay Nissan

Downers Grove, IL

4.6
2,571 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,571 reviews

October 24, 2020

Always nice and professional and keeps me updated with what’s needed for my car. Thank you always have a great experience. Keep up the good work. More

by thebeautiful1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Oct 24, 2020 -

Bill Kay Nissan responded

Thebeautiful1, thank you for your kind words and this wonderful review!

October 23, 2020

Bill K Nissan service department is awesome! Knowledgeable and friendly. got me in and out quickly..And the always find the appropriate coupons too! :) and a free car wash More

by jzboncak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Oct 24, 2020 -

Bill Kay Nissan responded

Hi Jzboncak, we are very happy to have provided you with such a positive experience!

October 22, 2020

Service department was clean and efficient. Kept me well informed and work was done quickly. Did not up sell additional work that was not needed. More

by LMG777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Bill Kay Nissan responded

Very kind comments, And thanks for the fantastic rating!!!!

October 22, 2020

This was my first time at this dealership, I was a bit confused where to go for service at first but was able to figure it out. Someone came and helped me get situated pretty quickly and he was really nic More

by bcharleston98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 24, 2020 -

Bill Kay Nissan responded

Bcharleston98, thank you for your kind words and this wonderful review!

October 21, 2020

A great staff that knows how important is the quality of the service that they provide always. Have been having a very good service at reasonable price every time I take my car for service. Thank you Bill K More

by Mero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier very friendly!also Provided the coffee Thank you , Jerimy Witt
Oct 22, 2020 -

Bill Kay Nissan responded

Hi Mero, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

October 21, 2020

I had a fantastic experience working with Matt! He provided all the answers to my questions for the car I was interested in, making my decision to purchase an easy one. I can’t believe how quickly the More

by DJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Matt Klein
Oct 22, 2020 -

Bill Kay Nissan responded

Djh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

October 21, 2020

Very good Service Appointment, when I called to say I had a flat they advised what to do and got my vehicle in next morning. More

by jganails@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Oct 22, 2020 -

Bill Kay Nissan responded

Thank you jganails for a outstanding star rating!!!!

October 21, 2020

Never received a follow up call. There are issues still pending with my purchase. Otherwise the salesman was nice but never followed up with me. More

by DRELEE33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Johnson
Oct 22, 2020 -

Bill Kay Nissan responded

Please call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext 1221

October 20, 2020

Always treated me very well, friendly, would only buy my Nissan from Tim Anzalone, he makes me feel like family, and the service dept. is friendly and helpful! More

by CATHYMCJAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Bill Kay Nissan responded

Cathymcjake, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 20, 2020

Disappointing to say the least. This was a return visit from a couple months ago when the car was brought in for an oil change and while there was asked to look underneath the car because a truck tire had More

by MJPM12313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No clue my husband took the car in
Oct 21, 2020 -

Bill Kay Nissan responded

Please if you could call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext1221

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