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Bill Kay Nissan
Downers Grove, IL
2,571 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,571 reviews
November 07, 2020
I had a great experience buying my new Nissan Rogue here this week. Bob and Joey were nice and fair to work with. The process moved along quickly. Thank you! this week. Bob and Joey were nice and fair to work with. The process moved along quickly. Thank you! More
by pianomom22
Employees Worked With
Bob G, Kim Golden, Joe Rangel
November 06, 2020
Very professional service. Ric explained the issues with my vehicle and prioritized the importance of each repair. I appreciate his candor and assistance. The repair department had my car ready much soone my vehicle and prioritized the importance of each repair. I appreciate his candor and assistance. The repair department had my car ready much sooner than I expected. More
by JLB
Verified CustomerEmployees Worked With
November 06, 2020
This was my first time at the dealership, and I had called ahead because I only had one copy of my key for my car. I called the parts department to have it ordered, and when I came in, they already kne called ahead because I only had one copy of my key for my car. I called the parts department to have it ordered, and when I came in, they already knew about my order so they didn't have to search me up. I waited for about 25-30 minutes in the waiting room, and they finished up quickly and was in and out within an hour. Great service, and everyone was very nice. Will for sure bring my 350z back for OEM work in the future. Thanks guys! More
by TAYYLORMILES
Employees Worked With
Other Employees :
Jerimy Witt, Carl Beckstrom, Alex Stewart, Fernando Flores
November 06, 2020
Service was good. Even though I have not received the confirmation about my appointment, staff has agreed to take up my car for adhoc service. confirmation about my appointment, staff has agreed to take up my car for adhoc service. More
by Anbu
November 05, 2020
This is an amazing Dealership. I have serviced and bought vehicles from here . Everyone is so friendly and helpful. They listen to your needs and are very knowledgeable. Highly recommend! vehicles from here . Everyone is so friendly and helpful. They listen to your needs and are very knowledgeable. Highly recommend! More
by stacy
November 04, 2020
Matt, Kim, and Tim were all very amazing and helpful. Matt is very honest and a good person to work with. Would highly recommend to work with him for purchasing a car. Matt is very honest and a good person to work with. Would highly recommend to work with him for purchasing a car. More
by GnT
November 04, 2020
Found a great affordable used SUV in good condition at a reasonable price. Extremely friendly, helpful and not pushy staff. Shout out to Shane for being, for the second time, just a genuinely good dude. We reasonable price. Extremely friendly, helpful and not pushy staff. Shout out to Shane for being, for the second time, just a genuinely good dude. We paid cash so I can’t speak to financing but the purchase process was quick and painless. More
by Marissa S
November 03, 2020
Bill Nissan Downers Grove is located close to my job, they have a Good service, clean facility, friendly people, is very convenios for us as a company they have a Good service, clean facility, friendly people, is very convenios for us as a company More
by TEO0
Employees Worked With
Jerimy Witt
November 03, 2020
Very Nice service person. Willing to take care of my need right then. The cashier needs to speak more professionally to the other employees. Sharp tone. I could clearly hear. Please make sure all employe right then. The cashier needs to speak more professionally to the other employees. Sharp tone. I could clearly hear. Please make sure all employees ha e both mouth and nose covered with the mask—not just the mouth. More
by Hodges21
Employees Worked With
Matt Klein
