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Bill Kay Nissan
Downers Grove, IL
2,571 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,571 reviews
November 12, 2020
This service department is very friendly and easy to speak with. Work is scheduled and completed on time and always washes my suv. Keep up the great service. speak with. Work is scheduled and completed on time and always washes my suv. Keep up the great service. More
by bmander04
Verified Customer
November 12, 2020
Great service they did what needed to be done and more.I Great service they did what needed to be done and more.I waited for my car and I believe they took that in to account and got it done quickly Great service they did what needed to be done and more.I waited for my car and I believe they took that in to account and got it done quickly More
by PWGAST1
November 12, 2020
Great experience. No problems at all. Waited at the dealership and my car was done within an hour. Have been going to these guys for years. dealership and my car was done within an hour. Have been going to these guys for years. More
by SKARBEKSTER
November 11, 2020
I WOULD LIKE TO THANKS Ms. Kim Golden. Kimm was awesome and really helped me out. I will be sending some new customers to Bill Kay Nissan. Thanks you and really helped me out. I will be sending some new customers to Bill Kay Nissan. Thanks you More
by Latrice
November 11, 2020
I just wanted to thank Matt and Bobby G for finding me the exact car I was looking for. I just met them but they were wonderful. But what keeps me going to this dealership for all these years is Jerimy in the exact car I was looking for. I just met them but they were wonderful. But what keeps me going to this dealership for all these years is Jerimy in service. He consistently provides exceptional service each and every time and the reason I will always take my cars for service with him. More
by RENEE_FIDANZO
Employees Worked With
Jerimy Witt, Matt Klein
November 10, 2020
I was pleased with the service provided. Ric and his crew were able to find the cause of some problems I’ve been giving with the car. Problems that a previous service department could not diagnose. were able to find the cause of some problems I’ve been giving with the car. Problems that a previous service department could not diagnose. More
by ANDREWPUCKETT924
Employees Worked With
November 09, 2020
Service center told me my control arm and bushing was shattered and needed replacement for $750. They also advised my coolant need replacement. I denied the service and took the vehicle immediately after shattered and needed replacement for $750. They also advised my coolant need replacement. I denied the service and took the vehicle immediately after to a trusted mechanic who advised my control arm was not broken and did not need replacement. The coolant was full and did not need replacement. Do not trust their recommendations. More
by mohabhafez
Employees Worked With
Jerimy Witt
November 09, 2020
On 11/6 had an appointment for oil change and points inspection. From the time I booked until I walked out of Bill Kay Nisson, I was completely satisfied. Fast and easy. inspection. From the time I booked until I walked out of Bill Kay Nisson, I was completely satisfied. Fast and easy. More
by Rb8032
Employees Worked With
Carl Beckstrom
November 08, 2020
The service department is great I recommend them to others people to come here to get their cars fixed here and please with the work done to my truck others people to come here to get their cars fixed here and please with the work done to my truck More
by MEGGANFLORES17
Employees Worked With
Other Employees :
Jerimy Witt, Erik Esmits, Carl Beckstrom, Hector Flores, Alex Stewart, Fernando Flores
November 07, 2020
Always have a positive experience at Bill Kay in Downers Grove. We are repeated customers and can’t wait for more future purchases. Thanks for great customer service! Grove. We are repeated customers and can’t wait for more future purchases. Thanks for great customer service! More
by Jessie82n81
Employees Worked With
Joe Rangel
