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Bill Kay Nissan
Downers Grove, IL
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,572 reviews
November 21, 2020
They were so nice and took the time to let me understand what I was getting ( remote starter ) I would definitely recommend downers grove Nissan what I was getting ( remote starter ) I would definitely recommend downers grove Nissan More
by Alansmom26
Verified Customer
November 20, 2020
Always great service. Jeremy is a top notch service advisor who is always focused on customer first attitude! Always willing to go the extra mile for you! Can not think of a better place to take my car advisor who is always focused on customer first attitude! Always willing to go the extra mile for you! Can not think of a better place to take my car for top notch service! More
by EDBAKER23
Employees Worked With
Jerimy Witt
November 20, 2020
Service was quick and very accommodating. Customer service to schedule appointment was able to get vehicle in on a timely manner. Would recommend service here. service to schedule appointment was able to get vehicle in on a timely manner. Would recommend service here. More
by STUMBAUGHKELLIE
Employees Worked With
November 18, 2020
I actually need to contact you again because my engine light is on again. This is a 2020 and I shouldn’t have this light continually going on light is on again. This is a 2020 and I shouldn’t have this light continually going on More
by FIGHT2EVILS
Employees Worked With
Kim Golden, Carl Beckstrom
November 18, 2020
Shane - Educated me more on the Nissan Connect System Carl - Providing me with detailed information on what they or I will need to pay attention to on the before or on the next Oil Change. System Carl - Providing me with detailed information on what they or I will need to pay attention to on the before or on the next Oil Change. More
by Gima
Employees Worked With
Carl Beckstrom, Shane Hernandez
November 17, 2020
Carl took great care of me. I took my sister-in-law’s vehicle to replace the battery they gave me the appointment right away and when I got there Carl took care of everything. Thank you guys vehicle to replace the battery they gave me the appointment right away and when I got there Carl took care of everything. Thank you guys More
by oliver_bonifaz
Employees Worked With
Carl Beckstrom
November 17, 2020
Great service always very friendly and always take the time to explain exactly what thay are doing. Will definitely come back again in the future. time to explain exactly what thay are doing. Will definitely come back again in the future. More
by Tom.stebbins66
Employees Worked With
Carl Beckstrom
November 17, 2020
Rick was awesome to work with. I have been very satisfied with Bill Kay Nissan and the attention they give their customers. Thanks Bill Kay. with Bill Kay Nissan and the attention they give their customers. Thanks Bill Kay. More
by LDSWORDS
Employees Worked With
November 17, 2020
Ric was great to deal with, very friendly. He got me in and out very quickly. He was able to answer questions that I had, I will definitely come back to this dealer. and out very quickly. He was able to answer questions that I had, I will definitely come back to this dealer. More
by NIGRO8347
Employees Worked With
November 17, 2020
The service center has been beyond helpful. Carl especially, this guy will go above and beyond to help service your vehicle. now for the sales department, the sales rep that i originally worked with especially, this guy will go above and beyond to help service your vehicle. now for the sales department, the sales rep that i originally worked with told me " oh there will be no problem getting you into a versa . come to find out after about 6 hours of being there . nissan needed thousands of dollars put down after i was told $1000 would pretty much approve it immediately. so im still stuck with the same car , my credit was ran 5 times and im not happy about it at all. maybe if theres a different sales department, and i never have to deal with tim again after him rudely hanging up on me, ill buy another car from you guys. steve and art were nothing but helpful to their customers while i was told to go in circles just to help me get a car because mine has been in the shop a million times and its a 2019. So yeah Carl is wonderful and super helpful and so is the sweet girl at the cashiers desk she has blonde hair. i dont know her name. if i could rate some of these people a zero i would. More
by Ashley Sands
Employees Worked With
Other Employees :
Randall Caldwell, Carl Beckstrom, Joe Rangel
