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Bill Kay Nissan
Downers Grove, IL
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,572 reviews
November 25, 2020
Rick is a really good service manager everybody there is very nice and very respectful I was treated very very well.........!!!!!!!!!!!! I will be bringing my GTR there for the rest of all my services very nice and very respectful I was treated very very well.........!!!!!!!!!!!! I will be bringing my GTR there for the rest of all my services More
by Frank G.
Verified Customer
November 25, 2020
Our experience right through the door with Matt K. And Tim was excellent in every way. We came same day from out of state for a very competitively priced vehicle and they truly took good care of us. The Tim was excellent in every way. We came same day from out of state for a very competitively priced vehicle and they truly took good care of us. They brought it in the shop out of the rain for us as Matt showed us the features and Tim even worked with us on trade in value. We are very happy with what we received from the KBB value ranges. Paperwork was a breeze and we were out in less than two hours. We'll definitely consider to make the drive in the future with this selection. More
by ANDRROST
November 24, 2020
This is the best service department ever! Ric always takes care of me like I'm family! I always get in and out quickly and am always updated on what is going on. Best service department ever!!! Wish takes care of me like I'm family! I always get in and out quickly and am always updated on what is going on. Best service department ever!!! Wish I could give Ric 10 stars! More
by Karen W
Employees Worked With
November 24, 2020
Service department staff are friendly and I love the fact they take appointments and within 5 minutes upon arrival they are taking my car in for service. I’m in and out within 45 minutes or less. they take appointments and within 5 minutes upon arrival they are taking my car in for service. I’m in and out within 45 minutes or less. More
by ANISHAFORREST2474
Employees Worked With
November 24, 2020
Great work and service. The process was very easy and little inconvenience. They also we're very accommodating considering covid 19. Ric also makes the process simple. little inconvenience. They also we're very accommodating considering covid 19. Ric also makes the process simple. More
by john
Employees Worked With
November 24, 2020
Great Bill Kay Nissan dealership to do business with. They're flexible in price negotiating. Gave me a good trade in value for my truck. Also, gave me 3yrs free of oil change and car was as much as need They're flexible in price negotiating. Gave me a good trade in value for my truck. Also, gave me 3yrs free of oil change and car was as much as needed for free. My salesperson Paul Johnson was knowledgeable, cordial, not aggressive just to get a sale and help me get a great deal on my truck purchased. I highly recommend this place and go see Mr. Paul Johnson he is awesome to deal business with!!! More
by YNOTUDANCE
November 24, 2020
Jerimy is a top notch service manager. He always gives great information over the phone, greets you immediately to get you moving on with your day and always delivers your car in time completed and washed great information over the phone, greets you immediately to get you moving on with your day and always delivers your car in time completed and washed. What more can you ask for? More
by TOMBOSWELL1
Employees Worked With
Jerimy Witt
November 24, 2020
Well.....could have given a better rating, if he had been more TRUTHFUL with me, about cabin filter. Also the follow up after buying a car wood be good been more TRUTHFUL with me, about cabin filter. Also the follow up after buying a car wood be good More
by peter.burks
Employees Worked With
Kim Golden, Carl Beckstrom
November 24, 2020
Great service from Matt, Nick, and Kim! We're very willing to work with us and got us in and out very quick with a new car! willing to work with us and got us in and out very quick with a new car! More
by arceus0811
November 23, 2020
I am always treated special when I come for service, thanks. Everyone is genuine and knowledgeable, I will be back anytime I need service. Thank you thanks. Everyone is genuine and knowledgeable, I will be back anytime I need service. Thank you More
by CSALADINO1
Employees Worked With
