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Bill Kay Nissan
Downers Grove, IL
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,572 reviews
December 16, 2020
Good service and worth of coming back for more repairs, honesty is better then Glendale Nissan. Easy to make appointments and friendly service staffs. I trust this dealership. honesty is better then Glendale Nissan. Easy to make appointments and friendly service staffs. I trust this dealership. More
by mwang
Verified Customer
December 16, 2020
Brought my wife’s 2017 Maxima ( #3 ) that we purchased from your location in for service/recall. As always great experience and service. Actually engaged with Nick in sales on another possible purchase. from your location in for service/recall. As always great experience and service. Actually engaged with Nick in sales on another possible purchase. More
by bryan.duffy
December 15, 2020
I was lied to. My truck has a ticking rod they said it was a wire. It also had a replaced transmission. They lie. Joe said I had a 100000 mile warranty. Lied. I’m supposed to be able to bring the truc was a wire. It also had a replaced transmission. They lie. Joe said I had a 100000 mile warranty. Lied. I’m supposed to be able to bring the truck in fir the repair. Haven’t heard from them. Joe is a huge liar and does not know anything about cars. I would not recommend this dealership. No one there was truthful about the financing, the condition of the vehicle, what they were going to do for me. More
by idogsled
December 14, 2020
Everything fine just the cashier she have very bad attitude. Nothing friendly. The rental car it was very dirty.the Service guy he was very nice. attitude. Nothing friendly. The rental car it was very dirty.the Service guy he was very nice. More
by VICKYPOZA503
Employees Worked With
The cashier don't know the name, Jerimy Witt
December 11, 2020
Nice friendly dealership. Waiting area is always clean. Service personnel has always been friendly and communication with the customers is good. They sit down with the customers and explain what was done Service personnel has always been friendly and communication with the customers is good. They sit down with the customers and explain what was done and if any issues needs addressed More
by upcasey
Employees Worked With
Jerimy Witt
December 10, 2020
It was easy to select and schedule the service I needed online. On the appointment day all went well and the staff were professional and respectful. I recommend this service center for Nissan owners. online. On the appointment day all went well and the staff were professional and respectful. I recommend this service center for Nissan owners. More
by Nissan Rogue Owner
Employees Worked With
Tim Mattern
December 10, 2020
I like this dealership, the Service is great , l always feel that Jerome gives me the best advice for my car . I have taken both my 350z and my 370z here . Thank you feel that Jerome gives me the best advice for my car . I have taken both my 350z and my 370z here . Thank you More
by DSDEBORAHSCHAAL
Employees Worked With
Jerimy Witt
December 10, 2020
Dealership is close to my house and bought my last two Nissans there.. Very customer oriented. Excellent work done in timely manner. Not sure what else to write. Nissans there.. Very customer oriented. Excellent work done in timely manner. Not sure what else to write. More
by Isistone
Employees Worked With
December 10, 2020
Customer service was top notch! I felt like a VIP. Came in with a transmission issue. They fixed the issue and did it quickly. My car is running like a dream!! Highly recommend. in with a transmission issue. They fixed the issue and did it quickly. My car is running like a dream!! Highly recommend. More
by Citigal
Employees Worked With
December 09, 2020
I worked with Tim who was amazing. He provided me a thorough analysis of the problems with my vehicle and let me know about cost saving measures to fix the problems. thorough analysis of the problems with my vehicle and let me know about cost saving measures to fix the problems. More
by JLSTEEL
Employees Worked With
Tim
