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Bill Kay Nissan

Downers Grove, IL

4.6
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,572 reviews

December 24, 2020

Greatest service department. Work is completed in a timely manner and correctly. Always kept informed of what necessary service is required and when. They have serviced my vehicles for the last 16 year More

by DCWEIGEL
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 26, 2020 -

Bill Kay Nissan responded

Dcweigel, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

December 24, 2020

The service I Received was thorough and done properly. I appreciated that I was kept informed about the progress of the service and will recommend to my friends More

by KL550LH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Bill Kay Nissan responded

Kl550lh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

December 19, 2020

Very satisfactory I bought a 2020 nissan sentra and they helped me trade in my old car easily. I would come here again, thank you! More

by krystynarozek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Bill Kay Nissan responded

Thank you Glad we could help.

December 18, 2020

Have bought 2 cars from Bill Kay. Great service department. Friendly sales and service departments. Service does a great job on the maintenance of my cars and always give me the best price possible More

by PJOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Dec 18, 2020 -

Bill Kay Nissan responded

Thank you PJOST! For a great review.

December 18, 2020

I brought my car in for routine service. I was about 10 minutes early. They got the car in, serviced it, inspecte it and explained to me what else was needed to be done. Everything was very professional More

by ROYJROBBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 19, 2020 -

Bill Kay Nissan responded

Thank you for a outstanding star rating!

December 17, 2020

Good service and good analysis of car maintenance...we will be back for future service and repair.....Nick Kobler ...Merry Xmas and happy new year... More

by SKYRYDERNAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Bill Kay Nissan responded

Very kind comments, and thanks for a fantastic review.

December 17, 2020

Ric has always been thorough with the assessment of all 3 of our Nissans. He is never pushy when it comes to repairs, and always gives his honest opinion. Ric also looks for ways to keep repair cost down whi More

by Gary
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Bill Kay Nissan responded

Thanks Gary, You are a very valued customer, Outstanding star rating!!!!

December 17, 2020

Joe was very helpful and made sure that I got the car that I wanted. He worked very hard to make the deal work for me. Great experience. Thanks...I love the car. More

by Nws
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Golden, Joe Rangel
Dec 18, 2020 -

Bill Kay Nissan responded

We love your comments, And thank you for your outstanding review .

December 17, 2020

Great service. Friendly staff. They were accommodating and worked with my availability! Excited to be a customer here. My car is in good hands at Bill Kay Nissan. More

by CATALINA.E.HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Dec 18, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words. Fantastic overall review.

December 16, 2020

First time customer, checking out local dealer. Advisor was too aggressive selling $4000 worth of issues on my car ive had less then a year. Offered me a discount that he never applied. Brought me my car f More

by Apple Zack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim, i think.
Dec 17, 2020 -

Bill Kay Nissan responded

So very sorry , Please if you could call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 Ext 1221 I would like to here more about your vehicles issues.

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