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Bill Kay Nissan

Downers Grove, IL

4.6
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,572 reviews

December 31, 2020

Great Care from Matt Klein in Sales and Tim Anzelone in Management from the moment we reached out about a CPO Nissan Rogue SV. They made the buying process hassle free and expedient with our busy schedule More

by clbeau7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzelone, Sales Manager, Matt Klein
Jan 02, 2021 -

Bill Kay Nissan responded

Hi Clbeau7, we are very happy to have provided you with such a positive experience!

December 31, 2020

I have always returned my Juke to Bill Kay for service; ease of scheduling, respectful friendly atmosphere, service writers are not pushing and work with the customer to create a satisfying experience. More

by cardinel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

December 31, 2020

The service department so great care of me I appreciate everything the dealer did in my car runs perfect now thanks again to Bill Kay Nissan More

by INTERNATIONALGLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Bill Kay Nissan responded

Hi Internationalglas, we are very happy to have provided you with such a positive experience!

December 30, 2020

The only item below expectation was that my battery failed just after my service visit. Of course, the dead battery happened on Dec. 24, Christmas Eve. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jan 02, 2021 -

Bill Kay Nissan responded

Please if you would call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext.1221

December 29, 2020

Easy to get an appointment that was convenient for me. Jeremy Whitt was friendly and professional when I made the appointment. Rick Funston was very friendly and professional, explained what repairs were More

by RICHARDWOODS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Dec 30, 2020 -

Bill Kay Nissan responded

Hi Richardwoods01, we are very happy to have provided you with such a positive experience!

December 29, 2020

Very pleased with my experience. Friendly and informative staff, great price, and they washed the vehicle when finished. I was in and out within two hours. More

by kenneth.richard.knight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 30, 2020 -

Bill Kay Nissan responded

Kenneth Knight, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

December 29, 2020

Very happy with everyone involved in sale.will news sure to recommend friends and family to your dealership if they are shopping for a vehicle. More

by RAYCAST4841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Golden, Paul Johnson
Dec 30, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

December 26, 2020

Nissan repair shop they always take care of me take care of my car right and Dan give me the help that I need thank you. More

by TWANNAANDERSON7038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 28, 2020 -

Bill Kay Nissan responded

Twannaanderson7038, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

December 26, 2020

Car felt much better after, all the work done I’m happy with. Car wash caused some micro fiber scratches, touch less car wash would be perfect! More

by MaximaDude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Bill Kay Nissan responded

Thank you MaximaDude for such a high star rating! Please if you could call me about car wash Donnie Jorman Owner Loyalty Manager at 630-969-3200 Ext1221

December 25, 2020

Salesman Paul was so helpful - NO high pressure ever! Plus the man in Service Dept. (believe his name is Jerimy) also very courteous, helpful! Prompt delivery of new tires More

by MARYBETHMCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Jerimy Witt, Kim Golden, Paul Johnson
Dec 26, 2020 -

Bill Kay Nissan responded

Hi Marybethmclaughlin, we are very happy to have provided you with such a positive experience!

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