Back

Bill Kay Nissan

Downers Grove, IL

4.6
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Contact Dealership

1601 Ogden Ave

Downers Grove, IL

60515

Directions

By Type

Showing 2,572 reviews

January 05, 2021

Steve Berman was not a pushy salesmen. Once I decided to purchase the Rogue, Steve went above and beyond my expectations showing and explaining the features of my new car. Tim (Management) and Kim (Finance) More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Jan 06, 2021 -

Bill Kay Nissan responded

Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 05, 2021

jeremy was awesome, great guy and very pleasant to deal with as always.... love his attitude towards my needs and for sure i'll recommend to my friends and family!:) More

by ZGMUNOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jan 06, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

January 05, 2021

I needed an oil change & asked them to look at a couple of other issues. They were able to take care of all for me. Always helpful and accommodating! Thank you! More

by IZH_V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech Brian D., Carl Beckstrom
Jan 06, 2021 -

Bill Kay Nissan responded

Thank you for a fantastic star rating!!!!

January 03, 2021

Great service! I was able to get my car in quickly before leaving on a trip and the service I received was done in a timely manner. More

by SOCCMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jan 06, 2021 -

Bill Kay Nissan responded

Hi Soccman1, we are very happy to have provided you with such a positive experience!

January 03, 2021

Bill Kay Nissan has such a welcoming environment. I never had a bad experience, everyone is helpful and informative. They also try their hardest to ensure you leave satisfied. Rick and Jerimy awesome and the More

by ROSALWASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy from Fiance department, Khalil Sulaiman, Jerimy Witt, Kim Golden
Jan 06, 2021 -

Bill Kay Nissan responded

Rosalwash, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 02, 2021

——————————#1You guys really seem to have your xxxx ——————————#1 You guys really seem to have your xxxx together. I would definitely recommend you and your dealership to my friends. I’ll see you again. More

by KEYSDISEASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Carl Beckstrom
Jan 06, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 01, 2021

Everyone you encounter are very friendly and make you feel so welcome. Everytime I come there to get my vehicle serviced I feel I will be treated with respect and not taken advantage of because I’m a wom More

by candelaria21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Bill Kay Nissan responded

Hi Candelaria21, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

January 01, 2021

Thank so much !! You guys are very professional Happy Thank so much !! You guys are very professional Happy new year !! Very friendly place !!!! Good price I don’t know what else to say Happy ne More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Bill Kay Nissan responded

Crystal, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 01, 2021

As always, your service department has exceeded my expectations and set the standard for others to follow. Thanks for taking the necessary precautions and remaining open during the pandemic! More

by Phillip Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jan 02, 2021 -

Bill Kay Nissan responded

Hi Phillip Stevens, we are very happy to have provided you with such a positive experience!

December 31, 2020

Called for appointment. Discussed oil change tire rotation and Tranmission check. Was told it would take 1 hour. It took 2 hours. The person who booked didn’t show I was there for both. Some empl More

by Mark Homolka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Jan 02, 2021 -

Bill Kay Nissan responded

Please accept our apology. Last day of the year became a bit overwhelming did not want to turn people away. Again so sorry our protocols on mask have been good all year we take this pandemic very seriously.

...
156
...