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Bill Kay Nissan

Downers Grove, IL

4.6
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,572 reviews

January 08, 2021

Steve Berman is a very good salesperson I know because I have bought three cars from you guys the managers is very well organized. Steve is going to make sure that you know everything about your car before More

by Ruby Justice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell, Carl Beckstrom
Jan 09, 2021 -

Bill Kay Nissan responded

Hi Ruby Justice, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

January 07, 2021

My car battery started giving trouble recently and have used jump start couple of times, then decided to get it diagnosed. Asusual, nice work done on time during the service visit. More

by Anbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mattern, Kim Golden
Jan 09, 2021 -

Bill Kay Nissan responded

Anbu, we are glad we could help!

January 07, 2021

Loved the fact that you didn’t try to “sell” more work other than I brought my car in for, however, my service engine light went back on 2 weeks after it was serviced. It’s still on so your reset didn’t w More

by DAVID_KOZAN
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
Jan 09, 2021 -

Bill Kay Nissan responded

Please if you would call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext.1221 .

January 07, 2021

YOU GUYS Rock !!Keep up the good work 👍⭐⭐⭐⭐⭐I'll be YOU GUYS Rock !! Keep up the good work 👍⭐⭐⭐⭐⭐ I'll be honest I really wasn't in the market for purchasing a new car .I was very impressed with the More

by tayloralice70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Carl Beckstrom, Saul Fajardo
Jan 09, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

January 06, 2021

Good service as always! Came in for something I thought was young to be major and it turned out to be nothing at all! I will be back More

by mammaXtin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jan 07, 2021 -

Bill Kay Nissan responded

Mammaxtin, thank you for your kind words and this wonderful review!

January 06, 2021

The service I received was top notch was in and out in about an hour. Ric was professional and forthcoming with his diagnosis of services besides oil and filter change. He let me know what the costs would More

by Tarac9518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Bill Kay Nissan responded

Tarac9518, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 06, 2021

All crew members were very friendly! They all helped me figure out the car and price I needed! Thank you guys! The car is very nice and clean More

by Andrews52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Golden, Carl Beckstrom, Joe Rangel
Jan 06, 2021 -

Bill Kay Nissan responded

Thank you Andrews52! Outstanding rating..

January 06, 2021

This dealership is simply outstanding. The management, sales and finance personnel made my purchase a breeze. Everything was handled in a pleasant prompt and professional manner. The delivery of the car More

by COLORADOFAN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Jorman, Randall Caldwell, Joe Rangel
Jan 07, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

January 06, 2021

On the phone excellent, at the dealership met expectations for customer for service. Sincerity of politness not felt. People can sense it. Service and explanation excellent. More

by rocvalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jan 07, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 06, 2021

I had a problem with my remote starter and I called the dealership and spoke to Ric in service and he was Excellent because he helped me get the problem fixed and had a rental car available while my car wa More

by SDOLPHINS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jan 07, 2021 -

Bill Kay Nissan responded

Hi Sdolphins1, we are very happy to have provided you with such a positive experience!

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