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Bill Kay Nissan

Downers Grove, IL

4.6
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,572 reviews

January 12, 2021

We just bought a new car here and have already been very impressed with everyone who has helped us at this dealer. Their knowledge and willingness to help us with our new purchase has been outstanding! More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Fernando Flores
Jan 13, 2021 -

Bill Kay Nissan responded

Hi Sarah, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

January 12, 2021

Bill Kay Nissan has been servicing my car needs for 9 years and I’ve been satisfied with the service. Jeremy is kind to keep me posted with any new needs my car may need. I trust his word when there is s More

by SHIRLEYFLOREANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jan 13, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

January 11, 2021

Great work!!! Ric was nice, knowledgeable and efficient. Work was completed in a timely manner. The cashier was also very nice and efficient. I don’t remember her name. More

by FAITHPLUSWRITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Bill Kay Nissan responded

Faithpluswriter, we are glad we could help!

January 11, 2021

Great service, courteous staff and great value for the work done! I left feeling safe in my vehicle and knowing that it received quality care!! More

by devalynkirkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Bill Kay Nissan responded

Devalynkirkman, thank you for your kind words and this wonderful review!

January 11, 2021

Wasn't offered a car wash. Guess cause my ok change was complimentary!! Wasn't happy but service was fine. Maybe next time I ok More

by S.SPEARMON40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Berman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please if you could call me about car wash. Donnie Jorman Owner Loyalty Manager at 630-969-3200 Ext. 1221

January 11, 2021

Quick, reliable service. Ric is the best. Steve Berman has sold our family at least a dozen cars in the past 19 years. Kim in finance is so nice More

by massenrose2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Jan 12, 2021 -

Bill Kay Nissan responded

Massenrose2001, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 11, 2021

I’m so glad we chose this place to buy a car. Every person we have come in contact with has been so knowledgeable and friendly. The service department is no exception. I made an appointment for service More

by DKENT22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Jan 12, 2021 -

Bill Kay Nissan responded

Dkent22, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 10, 2021

Ric in the service department goes above and beyond to make sure that you leave the dealership a happy customer. His customer service skills are by far the best experience I have had with a service depart More

by barbiel1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Bill Kay Nissan responded

Hi Barbiel1967, we are very happy to have provided you with such a positive experience!

January 08, 2021

Rick was very nice. He greeted us when we arrived. He even fixed other stuff I didn’t mention. I will definitely go back to Bill Kay for my services. More

by jimh7583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2021 -

Bill Kay Nissan responded

Jimh7583, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 08, 2021

The service department is always great, friendly, and efficient with their work. I have nothing but the best experiences. The service department also does a good job of sharing any additional information More

by juawntiarandle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jan 09, 2021 -

Bill Kay Nissan responded

Hi Juawntiarandle, we are very happy to have provided you with such a positive experience!

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