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Bill Kay Nissan
Downers Grove, IL
2,572 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,572 reviews
January 14, 2021
Professional & courteous Service staff who go out of their way to ensure everything is done right snd to your satisfaction. Very much appreciated! I will be back. their way to ensure everything is done right snd to your satisfaction. Very much appreciated! I will be back. More
by slh618
Verified CustomerEmployees Worked With
January 14, 2021
Great service! Got us in right away. Had to order a part. As soon as they got it the got us in the same day. Great to work with. As soon as they got it the got us in the same day. Great to work with. More
by Fcdrabes
January 14, 2021
Always a pleasure with the service department. On time, quick, polite. Great service all around! I’ve purchased and maintained my car through Bill Kay and would recommend to anyone. quick, polite. Great service all around! I’ve purchased and maintained my car through Bill Kay and would recommend to anyone. More
by SL7
January 14, 2021
Always very professional . This is my 3 rd Nissan Rogue from Bill Kay Nissan in Downers grove. I’ve never had issues with the service dept. from Bill Kay Nissan in Downers grove. I’ve never had issues with the service dept. More
by YAYA66
Employees Worked With
January 14, 2021
The service was great! They took me on time and we’re done with my service in less than 30 minutes. Very happy with the quality of work. done with my service in less than 30 minutes. Very happy with the quality of work. More
by ebarrera
Employees Worked With
January 13, 2021
Fantastic dealership, from sales to finance to service. We have owned only Nissan vehicles since 1998 and have bought them all from the great folks at Bill Kay Nissan. If we ever consider changing manufact We have owned only Nissan vehicles since 1998 and have bought them all from the great folks at Bill Kay Nissan. If we ever consider changing manufacturers, we quickly abandon the thought because if Bill Kay Nissan More
by rich.rheingruber
Employees Worked With
January 13, 2021
Excellent MrEric was really good at taking care at BILL Kay, explained to me what is to be done at the next service. I really appreciate. Thanks Kay, explained to me what is to be done at the next service. I really appreciate. Thanks More
by Mohammed
January 13, 2021
My Nissan Murano, that I bought 6 months ago, was having a battery issue. They replaced it quickly during my appointment in 30 minutes, which I appreciated. a battery issue. They replaced it quickly during my appointment in 30 minutes, which I appreciated. More
by Deb
Employees Worked With
Jerimy Witt
January 12, 2021
First time visit. Excellent communications - fair price. I felt confident when I drove away. I was planning on a road trip out to Michigan and now I feel relaxed about my vehicle. I felt confident when I drove away. I was planning on a road trip out to Michigan and now I feel relaxed about my vehicle. More
by TIMWROBEL
Employees Worked With
Jerimy Witt, Carl Beckstrom
January 12, 2021
Tim mattern in service - and Mauricio the mechanic did a great job on my 2010 murano Good quality work from a certified Nissan dealership- thumbs up great job on my 2010 murano Good quality work from a certified Nissan dealership- thumbs up More
by MKCAMPIN2
Employees Worked With
Tim Mattern service- Mauricio mechanic
