
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great customer swevice, Steve and the team were very helpful in making my purchase. Kim was very informative and helpful. helpful in making my purchase. Kim was very informative and helpful. More
My service was friendly and professional. I would recommend the dealership. I do not have any experience with the sales staff, only the service department. I would recommend the dealership. I do not have any experience with the sales staff, only the service department. More
They clearly stated what would happen an executed the same and completed on time at the price quoted. same and completed on time at the price quoted. More
Nick Z and Steve Burman were excellent and very professional, helped me get a car I really liked and were very customer savvy and kind. I would highly recommend them and this dealership! professional, helped me get a car I really liked and were very customer savvy and kind. I would highly recommend them and this dealership! More
Dealership, manager, and staff are extremely helpful and friendly. Nobody forced a deal, and were open to discussions/negotiation about pricing and services. Car is brand new and works just how I wanted. friendly. Nobody forced a deal, and were open to discussions/negotiation about pricing and services. Car is brand new and works just how I wanted. More
I had a problem with my brakes even tho I was probably a little bit of a headache they went above and beyond to take care of me and inform me on everything they where doing 10/10 little bit of a headache they went above and beyond to take care of me and inform me on everything they where doing 10/10 More
I have bought five cars from this dealer. Nick to sales manager is a great guy and easy to deal with. The service department is a different story. It seems like this dealership service depart Nick to sales manager is a great guy and easy to deal with. The service department is a different story. It seems like this dealership service department likes to over inflate your tires. When I reviewed this dealership I gave it a poor rating do to having my tires inflated to 39 pounds. When a management person by the name of Donnie called me I voiced my concerns. He tried to tell me that it is OK to have your tires overinflated. I tried to explain to him that recommended tire pressure is 33 psi and that’s what it states on the door. He told me that it is common to over inflate tires. When I started to question his logic his attitude towards me changed. It seem like he didn’t care if I ever came back to the dealership again. You would think with the economy the way it is managers would try to do what they can to keep their customers happy especially long time customers. Like I said great place to buy a car not so great to him your car serviced there and dealing with Donnie. More