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Bill Kay Nissan
Downers Grove, IL
2,578 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,578 reviews
Verified Customer
June 13, 2023
The service department worked quickly and efficiently. When service was completed they explained everything and returned my car cleaner than it was when I came. When service was completed they explained everything and returned my car cleaner than it was when I came. More
by PattiCake
Employees Worked With
Robert Tyminski, Robert Tyminski
June 13, 2023
Steven B was awesome ! !!! This was the best car buying experience we ever had ! Thank you again !!! This was the best car buying experience we ever had ! Thank you again More
by jerry.kopacz
June 11, 2023
Great communication from Ric. He always informed me about my car. Great customer service. Thank you He always informed me about my car. Great customer service. Thank you More
by octaviaarrington
Employees Worked With
June 08, 2023
Great customer service I didn’t have to wait long at all I will always come back to service my brand new Rogue! all I will always come back to service my brand new Rogue! More
by Alison Greco
June 07, 2023
I usually have my car serviced at a different Nissan dealership near my home, but have been very disappointed with their service and lack of communication. I tried Bill Kay Nissan because it is closer t dealership near my home, but have been very disappointed with their service and lack of communication. I tried Bill Kay Nissan because it is closer to my work, and I’m so glad I did! Ric was very friendly and helpful. I was given text message updates, and they worked on my car in a reasonable amount of time. . More
by Nora Cahue
Employees Worked With
Other Employees :
There was a girl at the cashier counter (not pictured above), I wish I remembered her name. She was wonderful. Very friendly.
June 03, 2023
Nick Z and Steve B were outstanding! They went above and beyond to ensure a great deal! Excellent orientation to my new vehicle. Very friendly, efficient, knowledgeable and answered all They went above and beyond to ensure a great deal! Excellent orientation to my new vehicle. Very friendly, efficient, knowledgeable and answered all my questions. Hands down, the best car purchase experience! More
by Gina D.
June 01, 2023
Quick friendly service car was ready with minimal wait time. Service personnel were very informative about everything. time. Service personnel were very informative about everything. More
by stomperd1
Employees Worked With
