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Bill Kay Nissan
Downers Grove, IL
2,571 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,571 reviews
June 17, 2023
Service was great we were in and out in less than two hours thank you for the good service hours thank you for the good service More
by MICHAELHARCKENS1962
Verified CustomerEmployees Worked With
June 15, 2023
Good customer service. Very polite and were able to help and answer my questions. I am very pleased. Very polite and were able to help and answer my questions. I am very pleased. More
by RICH.ROHRBACK
June 13, 2023
Steven B was awesome ! !!! This was the best car buying experience we ever had ! Thank you again !!! This was the best car buying experience we ever had ! Thank you again More
by jerry.kopacz
June 13, 2023
I paid a lot of money for the time to fix my car. My time is just as expensive. If you want to talk to me call me. I am in a meeting and you are interrupting it My time is just as expensive. If you want to talk to me call me. I am in a meeting and you are interrupting it More
by chrisformella1972
Employees Worked With
Idk. Service guy
June 13, 2023
The service department worked quickly and efficiently. When service was completed they explained everything and returned my car cleaner than it was when I came. When service was completed they explained everything and returned my car cleaner than it was when I came. More
by PattiCake
Employees Worked With
Robert Tyminski, Robert Tyminski
June 11, 2023
Great communication from Ric. He always informed me about my car. Great customer service. Thank you He always informed me about my car. Great customer service. Thank you More
by octaviaarrington
Employees Worked With
June 08, 2023
Great customer service I didn’t have to wait long at all I will always come back to service my brand new Rogue! all I will always come back to service my brand new Rogue! More
by Alison Greco
June 07, 2023
I usually have my car serviced at a different Nissan dealership near my home, but have been very disappointed with their service and lack of communication. I tried Bill Kay Nissan because it is closer t dealership near my home, but have been very disappointed with their service and lack of communication. I tried Bill Kay Nissan because it is closer to my work, and I’m so glad I did! Ric was very friendly and helpful. I was given text message updates, and they worked on my car in a reasonable amount of time. . More
by Nora Cahue
Employees Worked With
Other Employees :
There was a girl at the cashier counter (not pictured above), I wish I remembered her name. She was wonderful. Very friendly.
