Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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For a first time car buyer, I was a little hesitant about shopping around and finding a dealership that helped me get the car I truly wanted. I had absolutely no problem doing this at Bill Kay Nissan, where shopping around and finding a dealership that helped me get the car I truly wanted. I had absolutely no problem doing this at Bill Kay Nissan, where the experience went above and beyond what I ever could have imagined. Steve took the time to test drive, explain every feature of the car, go through all my options and was quick to respond to every question I had. I had no problem being able to go through the entire process with them efficiently and know exactly what I was getting at the end of it all. Randall the finance manager did an amazing job going through all of the finance options and packages they offer to give you better quality and efficiency on the car you're taking home, and Tim the Sales Manager answered all of our questions thoroughly and detailed and left us with no doubt about who we were choosing for my first car. I am so extremely happy with my choice and am grateful to have had such an amazing team helping me to make sure my experience was one I'd always remember. More
I want to thank Nick Z for doings such a great job yesterday. Picked up my car and it was washed and ready to go. Nick installed the plates and I was out the door in 15 minutes. He even called me late yesterday. Picked up my car and it was washed and ready to go. Nick installed the plates and I was out the door in 15 minutes. He even called me later in the day to tell me they found my sun glasses i lost. Outstanding customer service. Thanks Nick! More
If you need a new car - Stevie B is your guy. Great options, patient explanations of all the great features on the car, and even a birthday phone call on the first anniversary after buying your v Great options, patient explanations of all the great features on the car, and even a birthday phone call on the first anniversary after buying your vehicle. More
Lisa and Tim are the dynamic duo! They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able to resolve to everyone's benefit. Truly appreciate the extra mile to satisfy a customer! Love the car and I'll be back!! More
The dealership was nice and clean and the service was great especially from Steve he was very helpful great especially from Steve he was very helpful More
I went in with my mind already made up about which car I wanted. Through personal experiences with another vehicle and giving me the confidence I needed, I’m a new car owner. wanted. Through personal experiences with another vehicle and giving me the confidence I needed, I’m a new car owner. More
Good experience finding, test driving, and buying a car at Bill Kay Nissan. I called ahead and Art was immediately available to show me the Toyota Highlanders I was interested in, and test drive one. They at Bill Kay Nissan. I called ahead and Art was immediately available to show me the Toyota Highlanders I was interested in, and test drive one. They were responsive and friendly and worked with me on pricing and fees to make me comfortable completing the purchase. More
Art and Tim were great people to work with and I was able to get my 5th Nissan at the price I was looking for! Great customer service is the reason I keep coming back! to get my 5th Nissan at the price I was looking for! Great customer service is the reason I keep coming back! More
Wanted to test drive a car, but the AC wasn’t working. Made an appointment 2 weeks later after the AC was supposed to be fixed, and had to wait another hour for it to actually be fixed before a test dri Made an appointment 2 weeks later after the AC was supposed to be fixed, and had to wait another hour for it to actually be fixed before a test drive. Went back to discuss a deal, and the salesman who was asked to talk to us walked away and never came back. Quoted a great price on the car by text,, so we went back to make the deal, and then the manager refused the price offered, and gave a price $1000 more for the car. Super disrespectful, untrustworthy, and very disappointing! More
Steve was very thorough explaining the new car. They will willing to look at all options to getting us into our new car. They will willing to look at all options to getting us into our new car. More