Bill Kay Chevrolet - Service Center

Mark Bowling in the service department was friendly and helpful. He promptly recognized I was there and let me know he would be right with me. I did not have to wait long before I was attended to. helpful. He promptly recognized I was there and let me know he would be right with me. I did not have to wait long before I was attended to. More

I used to dread buying a new car and then getting it serviced anywhere. Now I buy my cars at Bill Kay and use them for all my service needs. I no longer have to stress about it anymore. I look forward t serviced anywhere. Now I buy my cars at Bill Kay and use them for all my service needs. I no longer have to stress about it anymore. I look forward to buying a new car from them and getting it serviced there for my maintenance and warranty issues. They take such good care of me that I have referred all my friends and family there. Bill Kay Chevy has a knowledgeable, friendly staff. Also they are conveniently located right off of 355 and Ogden Ave, very easy to get to. More

Cannot begin to describe the high level of service I received from Bill Kay's service, and from Service Manager Mark Bowling. All customer service departments should be this friendly, and knowledgable received from Bill Kay's service, and from Service Manager Mark Bowling. All customer service departments should be this friendly, and knowledgable about their products. More

Best treatment and quality work as compared to past dealerships worked with. They do not hesitate to help even though the car was not purchased from Bill Kay. It would be nice if someone from Chevr dealerships worked with. They do not hesitate to help even though the car was not purchased from Bill Kay. It would be nice if someone from Chevrolet could do something about the large amount of brake dust on the beautiful chrome rims. They look terrible after one day. More

I previously submitted a review and inadvertently marked one of the items with a 4; instead of a 5...my experience with the service department has been exceptional and would rate Bill Kay Chevrolet with all one of the items with a 4; instead of a 5...my experience with the service department has been exceptional and would rate Bill Kay Chevrolet with all 10's if that option existed. My 2005 Tahoe was having many issues and when another dealer was not resolving the repairs, I came to Bill Kay and found the BEST service department ever! Mark Bowling is diligent and exudes the confidence that every mechanical issue will get solved. He has now worked on several of the cars I own and I have been most satisfied. I have returned many times since I own a number of business and personal vehicles and am always completely satisfied. He is the reason that I will keep a Chevrolet product in my driveway. In a world of finger pointing and excuses, it is refreshing to find such a professional service representative. More

When I call the service department with a question or to make an appointment, the response is always patient, courteous, and professional. I have become completely confident in this dealership's ability to make an appointment, the response is always patient, courteous, and professional. I have become completely confident in this dealership's ability to care for my corvette with the same personal attention to detail that I would if I were able to do the work myself. Several of the service staff are corvette owners themselves and understand the concerns of fellow owners. Mark Bowling's leadership in the service department is exceptional and another one of the reasons I continue to return to Bill Kay Chevrolet for my service. I have known him for nearly twelve years and he has consistently demonstrated his commitment to excellence in his profession. More

I have been a Bill Kay customer for over 30 years. The reason being that the services I receive for my Corvette, SSR and Equinox are exemplary. I am confident that I can take a cross-country road trip at reason being that the services I receive for my Corvette, SSR and Equinox are exemplary. I am confident that I can take a cross-country road trip at a moments notice because of the professional service levels in the Bill Kay service department. No matter what the reason, when I bring one of my cars in for service, the entire vehicle is checked out for any potential future issues and I am alerted by phone. I never worry about the condition of my wife's car or her safety in it. In addition, Mark Bowling and his crew go out of their way to personalize their services. For example, I've had a car delivered to my home after work was performed on it due to an injury that left me unable to drive for a few weeks. I've driven many thousands of worry-free miles because of the Service Department at Bill Kay. More

Mark is a true professional. I feel confident I have received the BEST service and attention that I, and my car deserve. Although there are cheaper shops out there, Mark is the reason I keep coming back received the BEST service and attention that I, and my car deserve. Although there are cheaper shops out there, Mark is the reason I keep coming back. More

I just want to say the Bill Kay has a very friendly and helpful service staff. They are great about recommending but helping you stagger the service to fit your budget. They actually suggest bundled servi helpful service staff. They are great about recommending but helping you stagger the service to fit your budget. They actually suggest bundled services that you actually want at a lower overall cost. During this past visit, I was pleasantly surprised when Mark Bowling offered me a courtesy car. My son had a late afternoon doctor's appointment but my car needed some additional unplanned work. It was great to get my vehicle in tip-top shape with one visit and complete my day. Thanks! More

Mark is always professional, addresses all issues completely and ensures vehicles are serviced correctly. A pleasure to do business with the Service Department of Bill Kay Chevrolet. completely and ensures vehicles are serviced correctly. A pleasure to do business with the Service Department of Bill Kay Chevrolet. More