Bill Kay Chevrolet - Service Center

They do what is required I am actually quite disappointed in this location. I took my car in to get fixed for a radio that just stopped working to find out it was due to crapp I am actually quite disappointed in this location. I took my car in to get fixed for a radio that just stopped working to find out it was due to crappy GM software. While my car was getying the radio fixed someone ran a screwdriver down my fendor, leaving a massive scratch. It took over two weeks to get my car in to have the fendor fixed and they broke my mirtor, which still has not bern repaired. More

Oil Change/Tire rotation Basic service request was well met. No issues but since we waited it took a while, but they have a service for those who cannot wait. Basic service request was well met. No issues but since we waited it took a while, but they have a service for those who cannot wait. More

Air Vent Motor and Breaks replaced! I was having a problem with the air vent motor chattering. Laura in service setup my appointment and maintenance inspection. Jose S. found that my br I was having a problem with the air vent motor chattering. Laura in service setup my appointment and maintenance inspection. Jose S. found that my break pads and rotors were in need of replacement soon, so I decided to have all the work done at once. I had 80k miles on these break parts and Jose S. caught the wear on his diligent inspection. Thank you to all who attended to my needs. My car is not serviced anywhere else but Bill Kay. More

Great experience with some questions My trans died in my truck, it was towed in and looked at rather quickly. Once it was determined to be under warranty I was given a loaner which was a My trans died in my truck, it was towed in and looked at rather quickly. Once it was determined to be under warranty I was given a loaner which was a great help, especially over a holiday weekend. The trans module fried the torque converter and some internals and was rebuilt. I was informed when it was ready. When I picked it up Jamie was great. I did notice on my way home that after a trans rebuild, alignment and rotation that the tire pressures were never set and it was never test driven. It had 1 Mike more than it got towed in with. Overall I’m happy with the results but was kind of surprised that it hadn’t been driven More

I visited thr time for the same problem. It is not yet fixed I have gone to this place for several times for servicing stabilitrack of my Chevy Malibu 2013. As soon as I bring back my car, l keep getting the mes I have gone to this place for several times for servicing stabilitrack of my Chevy Malibu 2013. As soon as I bring back my car, l keep getting the message in my dash board to service the stabilitrack again and again. It's frustrating. More

Great Service Department These guys are always top notch. Never had a problem that they couldn’t figure out. In and out quick and always done with a smile. These guys are always top notch. Never had a problem that they couldn’t figure out. In and out quick and always done with a smile. More

Took to long for car to be repaired Missing part for car repair dropped off at 7am Thursday car returned to me 6days later had to call several times to find out about status of my car Missing part for car repair dropped off at 7am Thursday car returned to me 6days later had to call several times to find out about status of my car More

Service Center Jaime at the Service Center very professional and friendly. Had to order my part. Will be back for the replacement. Would like a courtesy car so thi Jaime at the Service Center very professional and friendly. Had to order my part. Will be back for the replacement. Would like a courtesy car so this can be done while I am at work. More

Service Friendly and courteous service associates. Prices are fair. It would be nice if loaner vehicles were available to use if service is one day or long Friendly and courteous service associates. Prices are fair. It would be nice if loaner vehicles were available to use if service is one day or longer!! More

Service it self was good but..... they scratched my car The car was brought in for a recall and this went perfect. They completed the job on time with no cost to me. The issue was that they must have w The car was brought in for a recall and this went perfect. They completed the job on time with no cost to me. The issue was that they must have washed my car in their car wash. There must have been some rocks stuck in the towels because my car now has more then 20+ chips in the paint on the hood and roof all in the drivers side. I have never taken my car to a car wash and know that the chips were not there before. All the chips line up in the same general area down my car so this is the only explanation for the chips. More