Bill Kay Chevrolet - Service Center

The service was excellent from start to finish I brought the car in for service and a problem with the side detection system. Marc took all my info he gave me estimation on the cost an would check I brought the car in for service and a problem with the side detection system. Marc took all my info he gave me estimation on the cost an would check to see if the issue was covered by my warranty and it was. He had a problem of fine the replacement part and called me to see if they could keep the car overnight. I had no problem with keeping the car over night and thank him for keeping informed. I got another call from Mar about 6:30 PM say they had got the part the car would be ready for the next day. Marc put in some long hours that day and I would like to once again thank Marc and the service department for the excellent service . Ray Townsend More

Oil change Mark was excellent. Explained everything, patient with my questions, and took care of a warranty repair I didn’t yet even know about. Overall Mark was excellent. Explained everything, patient with my questions, and took care of a warranty repair I didn’t yet even know about. Overall cost and speed was better than I expected, and makes me doubt that I would ever want to go to jiffy lube again More

You keep sending me surveys when I haven’t been to the deale Please send me a survey after I’ve actually had the car serviced. But so far the service has been exceptional when I did have the car serviced. Please send me a survey after I’ve actually had the car serviced. But so far the service has been exceptional when I did have the car serviced. More

Great care Great customer care, convenient scheduling of appointment. I love that they wash the cars after the appointment is complete. Service writer was clear Great customer care, convenient scheduling of appointment. I love that they wash the cars after the appointment is complete. Service writer was clear about necessary vehicle services required. More

Knowledgeable service advisor cares about customer Mechanic diagnosed 3 repairs and finished work in 5 hrs service advisor and dealership arranged a loaner vehicle. Great experience for first time serv Mechanic diagnosed 3 repairs and finished work in 5 hrs service advisor and dealership arranged a loaner vehicle. Great experience for first time service.Thx More

Alignment and battery replacement Very satisfied with service. One suggestion is that dealership does not offer two way shuttle service. I did not need that day but May in future and c Very satisfied with service. One suggestion is that dealership does not offer two way shuttle service. I did not need that day but May in future and could effect my using bill Kay if I needed to wait at home and be picked up. This should be a no brainer to get people to comeback and use the dealership. More

Recall notice Very professional, helpful and explained the process in detail, and courteous! Let me know how the process would work and the time that would be neede Very professional, helpful and explained the process in detail, and courteous! Let me know how the process would work and the time that would be needed. More

Great job thank you Thank you for the great repair on painting the service depart did a great job with the used car manager. Thank you for the quick response. Thank you for the great repair on painting the service depart did a great job with the used car manager. Thank you for the quick response. More

Professional and courteous excellent communication From Blake’s excellent communication to Ricardo giving me a ride and making sure my truck was clean, I give Bill Kay Chevy high marks! From Blake’s excellent communication to Ricardo giving me a ride and making sure my truck was clean, I give Bill Kay Chevy high marks! More

Service engine From booking an appointment to delivered service, I’m extremely happy with the dealership. Issue was resolved and customer service rep Jamie was extre From booking an appointment to delivered service, I’m extremely happy with the dealership. Issue was resolved and customer service rep Jamie was extremely helpful in explaining the troubleshooting process my truck was undergoing. More