Bill Kay Chevrolet - Service Center

The service department is always courteous and responsive. Blake did a great job keeping me updated and suggesting other services for my car. responsive. Blake did a great job keeping me updated and suggesting other services for my car. More

The gentleman who assisted me went above and beyond to ensure I got the necessary locks on my wheels replaced so I was now provided a key to them. When I got the vehicle I was never given a key and never ensure I got the necessary locks on my wheels replaced so I was now provided a key to them. When I got the vehicle I was never given a key and never even noticed the locks on the wheels. He tried all avenues available to ensure I didn’t leave without having a key in case something happened in the near future where the wheels would need to be removed. More

First experience at Bill Kay Chevrolet. Nothing exceptional about the service department at this dealership. Nothing exceptional about the service department at this dealership. More

I haf only GM cars for 30 years. When I had 2012 Chevy Equinox and serviced it in your dealership- everything was OK. Two years ago I wanted to upgrade thre car to Traverse. I was to When I had 2012 Chevy Equinox and serviced it in your dealership- everything was OK. Two years ago I wanted to upgrade thre car to Traverse. I was told that the wait was 6-8 month and they would call me when it is available. Nobody ever called me. I switched to Nissan and drove off with new Pathfinder right away. I drive by past your half empty parking lot quite often and do not have any desire to come back. More

Bill Kay is always friendly, helpful and reliable. All my questions are answered and my requests are completed as I asked. I will be back. All my questions are answered and my requests are completed as I asked. I will be back. More

My service advisor Marc was very thorough explaining what needed to be done and the costs involved. Ordered the needed parts quickly and I am very satisfied with the work performed. needed to be done and the costs involved. Ordered the needed parts quickly and I am very satisfied with the work performed. More

I wanted to thank Blake the service manager for getting my car back to me in a timing manner. He knew I needed it for the weekend and went out of his way to accommodate me. Everything went very well. my car back to me in a timing manner. He knew I needed it for the weekend and went out of his way to accommodate me. Everything went very well. More

Marc was great. Took a lot of time and made many back and forth phone calls to try and get my issue resolved with my aftermarket warranty company. Unfortunately, his Took a lot of time and made many back and forth phone calls to try and get my issue resolved with my aftermarket warranty company. Unfortunately, his hard work was not enough and we wound up only doing a partial repair for now. More

Always a good experience at Bill Kay. Marc was very helpful in getting my replacement mirror installed. He was always patient and informative, keeping me advised of progress with parts Marc was very helpful in getting my replacement mirror installed. He was always patient and informative, keeping me advised of progress with parts orders and the third party painting. More

Fast friendly service,very knowledgeable staff,every detail explained thoughly,great car ride to and from the dealership detail explained thoughly,great car ride to and from the dealership More