Bill Kay Chevrolet

Great experience! We had been looking at Chevy Traverses for a while, and Bill Kay had the exact models we were looking for. We began our communication through e-mail, We had been looking at Chevy Traverses for a while, and Bill Kay had the exact models we were looking for. We began our communication through e-mail, and was connected with Joanna and Jose. They were both super responsive to our specific questions. We decided to come in to see the traverse, and again, Jose was wonderful! In no time we purchased our new car. It was a simple, non-stressful process. Jose was great from the first contact to the very end. We will definitely come back to Bill Kay for future car purchases. Thank you Jose! More

Helpful, thorough and very professional. I was referred to this dealership, probably for the same reasons I will be referring others here. From the moment we walked to the front door, someon I was referred to this dealership, probably for the same reasons I will be referring others here. From the moment we walked to the front door, someone was there to warmly greet us. Jose helped us look at about 4 separate vehicles as well as test drive. His knowledge on the vehicles as well as applying his insight to our financial situation greatly helped with our overall decision. We are extremely happy with our purchase as well as thankful for Joses assistance. As a bonus, the entire staff made us feel very welcomed and at home, especially with our 19 month old running around like a crazy kid ;) More

New truck purchase Great easy buying experience. Great deal would buy from again. Very professional and new the vehicle inside an out. I look forward to my next vehicle Great easy buying experience. Great deal would buy from again. Very professional and new the vehicle inside an out. I look forward to my next vehicle purchase. More

Very easy to get the car we wanted for right price Jose Salas Sales Specialist he was a pleasure to deal with ,answered all our questions and got us the car and deal we wanted also extra for ou Jose Salas Sales Specialist he was a pleasure to deal with ,answered all our questions and got us the car and deal we wanted also extra for our trade in Thanks again Bill Kay More

I love my new truck It was great working with Connor. We found the truck I wanted and Connor made it easy. We decided on a price, without any pressure, and in no time It was great working with Connor. We found the truck I wanted and Connor made it easy. We decided on a price, without any pressure, and in no time at all, we signed the papers. I was very happy with the price. I love my truck!! More

Best New Car Buying Experience Ever It has been 16 years since I purchased a car, and I was very pleasantly surprised with the experience at Bill Kay. Needless to say, cars have radical It has been 16 years since I purchased a car, and I was very pleasantly surprised with the experience at Bill Kay. Needless to say, cars have radically changed in the interim. Bill Baresch clearly explained all the features so that I was comfortable taking a test drive. He patiently answered all the questions I had, and I am now the happy owner of a 2018 Malibu. Thanks Bill. More

Great experience, very friendly staff I first was helped out by an elder man named Paul sweet guy was straight up about every car in the lot if it wasn't fully approved by him he wasn't af I first was helped out by an elder man named Paul sweet guy was straight up about every car in the lot if it wasn't fully approved by him he wasn't afraid to tell me the truth, he wanted me to leave knowing I got the right car for me. Connor took over the next time I went in (Paul had health reasons) and still no complaints. Everyone there was helpful and friendly and looking out for my interest. This was my first car buying experience and they just got a customer for life More

Buying my new car I originally went in to see the Impalas that were offered at 20% below MSRP. There were none in the lot and that was a disappointment to me. I spotted I originally went in to see the Impalas that were offered at 20% below MSRP. There were none in the lot and that was a disappointment to me. I spotted the 2018 Malibu in the front row and asked to drive the car. It was very similar to the Malibu I drove in with. I was given a fair price for my used Malibu and, with a little haggling over prices, I ended up purchasing the 2018. If there is any complaint, and this is common with every dealership I have bought a car with, is the wait time between settling on a price and signing the papers. You find a way to speed that up and it would be a great boost for sales. More

;) ;) ;) This is the 3rd vehicle i have purchased from Bill. He is a very good salesman, he understands your needs, and made buying a car simple and hassle fre This is the 3rd vehicle i have purchased from Bill. He is a very good salesman, he understands your needs, and made buying a car simple and hassle free. More

Good Experience but Took a While I worked with Paul Peterson and he was very helpful with answering questions. I went back to the dealership hoping to negotiate the price of the vehic I worked with Paul Peterson and he was very helpful with answering questions. I went back to the dealership hoping to negotiate the price of the vehicle after looking at a few others and that ended up taking close to 3.5 hours. I know they were understaffed on salesmen and Paul was trying to manage multiple potential buyers at once, so I don't fault him. But it was frustrating to just sit and wait around. I didn't understand why others on the sales floor weren't pitching in to help. Paul advocated on my behalf to negotiate the price and value of my trade in so I could buy the car. I really wish the financing part was made more clear to buyers. There needs to be some type of comprehensive sheet that outlines the difference financing options and what you need to bring back to the dealership. We left to get cashier's checks feeling really confused with what we needed to bring back. Closing on the vehicle once we had the cashier's checks took about another 2.5 hours. It just felt like everything took a long time. I live about an hour and a half away; I think if you live closer to Lisle/Naperville, it would be easier because you could run back and forth without having to commit 4-5 hours. Bill stepped in when Paul was out and he was kind and courteous. Overall, the people were nice and I appreciate that they worked with me on the price. It just took a long time to get the paperwork done. I'd recommend them to others, but would tell people to be prepared that they get busy and the actual purchasing piece might take a while. More