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Bill Kay Chevrolet

Lisle, IL

4.7
2,094 Reviews
Among Chicago car dealers, there is one that truly stands out: Bill Kay Chevrolet, a family-owned dealership that has been serving the Chicago area for more than fifty years. In our first half-century, we’ve earned a reputation for having a wide selection of new and used cars, the best pricing and deals, and trustworthy service. Thanks to these things, we’ve attracted the best and most loyal customers in the Chicago area, whom we always treat like VIPs. We own the Bank so Everyone Drives! We take in all trades, and offer Top Dollar! We stock on average 500 new and pre-driven cars at all times. The Best Prices, the Best Selection, The Best Service, and the Best Finance. Bill Kay Chevy - Easy to Find, Tough to Beat!
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601 Ogden Ave

Lisle, IL

60532

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Showing 2,094 reviews

May 17, 2019

Experience was excellent! The staff in service at Bill Kay Chevy were outstanding, they took the time to explain my repair in detail and the service manager Tom went above and More

by EASTERNRIDER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Hesenflow, Tom Booe
May 15, 2019

Awesome Service Came in for an oil change. So organized. Such a pleasant experience!! Highly recommend this Service Center! Efficient and friendly and such a pleasu More

by tjohn63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lara Boudreaux
May 13, 2019

I love my Kia. I did a lot of research before choosing which car and/or location I wanted to go to. After I decided on my Kia Soul, I found this place to be around $ More

by Shanimal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam got me in the door and scheduled. , Spencer Shipley, Lucas Galifos
May 10, 2019

Will NEVER be back My 2011 Chevy Cruze was in excellent condition before I took it in to bill kay Chevy for an oil change. Two days after the oil change, my car smelled More

by Kbenjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Someone named Danny
May 20, 2019 -

Bill Kay Chevrolet responded

Mr Benjamin, I have tried to contact you to review your concerns at the number listed on your last service repair order dated 1-19-2017. I'm not sure why your vehicle failed the emission test but the last time we looked at your vehicle was January 19,2017 and your extended warranty paid all but your 100.00 deductible. At Bill Kay Chevrolet It is always our sincerest desire to satisfy each and every customer and perform the proper repairs on their vehicle. Although its been over 2 years since your last visit we can look at your vehicle and determine the reason for failure of the emission test at no charge to you.

May 20, 2019 -

Kbenjamin responded

Yes, bill Kay did a number of “repairs” in January 2017. The issue is that my check engine light continued to come on and someone named Danny told me not to worry about t because it was probably a computer glitch. Also, I’m not sure where you’re getting your information from, because the warranty company did not cover my repairs. Maybe that was one of the several times I needed to continue bringing my car back, but there was more than one repair, and the warranty company told me that if bill Kay had sought approval BEFORE doing the work, it would have been covered. We even had a sit down with bill and he told my father that Tom would take care of it. Guess what, Tom never took care of it. And I’m aware that you attempted to contact me but I was working and could not answer the phone. I’ve tried calling the number given to me three separate times, but no answer. I do not want to play phone tag, I want to talk to someone. At the end of the day, my car was operating perfectly until I took it in to bill kay Chevy for an oil change, and they FORGOT to put OIL back in my car. Who does that? You say you’d like to make the situation right. Then you say that you’ll figure out what the problem is for free....just so you can charge me to fix it. You want to make the situation right? You want a good review? I see two ways of doing that. A) since bill kay calls me incessantly to buy my car and flip it for more money, by all means, buy my car from me. Or B) you could fix the car properly at no charge to me. After all, if I hadn’t brought my car to you in the first place, I wouldn’t be in this mess now would I?

May 09, 2019

Excellent Dales Experience My husband and I came in to look at a pre-owned Buick Encore for our daughter. Our salesman, Connor McDermott was very knowledgeable and friendly. He More

by LauraD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor McDermott, Lucas Galifos
May 07, 2019

Comfortable experience, Worked with Demi on line to set up a visit , truck was sitting out front for test drive as told. Was given Dave in Sales department to work with , ea More

by Danimalfan
Recommend Dealer
Yes
Employees Worked With
David Shearer, Demi Aguilar
May 06, 2019

Easiest used car buying experience yet I did my research online before visiting the dealership. We went on a Saturday, mid-morning. We were helped almost immediately by Jose Salas. He was f More

by Anarchysparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose S
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Lopez
May 05, 2019

Could of done better I was able to get the loan and car I came in for ..I had a rather complicated situation..that being said I was somewhat disappointed with the lack of More

by Islandgirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose S
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Bonavolante, Joanna Klen, Lissett Calderon, Jesse Lopez
May 05, 2019

Volt recall The took me in relatively quick and although I had to leave the car, they supplied transportation to/from. The service tech was very helpful. The o More

by COMEARA66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service. Miguel in service
May 04, 2019

Great Dealership!!! I love Bill Kay Chevrolet. In and out in a short period of time. Sales and Service are EXCELLENT! Would not buy from anyone else. Love my Chevy Equin More

by tjohn63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lara Boudreaux
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