Bill Kay Chevrolet

What can I do.. I've been cheated on. I first called my salesman to see if I would be able to use my HHR as a trade in for a reliable economical used car. He was very nice and told me he w I first called my salesman to see if I would be able to use my HHR as a trade in for a reliable economical used car. He was very nice and told me he would be able to get me what I needed. I made it very clear that the HHR turned out to be a lemon and I was giving them a second chance. I explained I am 72, living alone on social security and wouldn't be able to pay more than $250 a month for a payment as last time @ that price I was barely able to buy groceries, rent, etc. Not to mention all the hundreds of dollars for repairs. Well I was stuck there for 5 hrs. The salesman showed up from time to time. I would try and ask questions from him and he said they were working on it. I wasn't told anything about the car. Finally my caretaker had to leave and I was ready to leave as well because my diabetes was acting up and I hadn't eaten all day. I was weak and tired. That's when Mr McDermott and Mr Lopez said they finally found a car for me. A used 2018 Toyota Corolla. Mr Lopez took about 10 minutes to have me fill out the paperwork. I barely heard what he was saying. In the end I walked out the door owing $387 a month plus $120 for insurance. I got home and called my daughter and told her what happened. She was outraged and called all 5 of my children and all xxxx broke loose. They're upset with me and the car dealer and are trying to return the car. Well those very nice men turned into the devil 😈 and gave no help at all. We have gotten in touch with the Attorney General's office and won't stop until I get my reliable economical car I asked for in the begining. More

Excellent service, satisfaction guaranteed, from my opinion! From the moment of first contact, (this was my first service experience), I was treated with friendliness, confidence and assuredness that the work wo From the moment of first contact, (this was my first service experience), I was treated with friendliness, confidence and assuredness that the work would be done professionally and expeditiously. Laura checked me in and took care of the rest. The service dept. performed as promised and after speaking with Spencer Shipley my sales rep. I went away feeling pretty good about the visit to your dealership. Thanks for making a necessary visit pleasant. More

Quick and easy Jaime was extreme knowledge and friendly. I was given a loaner car, was notified when my car was done and how much it would cost. I will definitely re Jaime was extreme knowledge and friendly. I was given a loaner car, was notified when my car was done and how much it would cost. I will definitely recommend and bring my car back for more service. More

Very clean & fast Service area was very friendly & clean & knowable about what needed to be done to my car, & service was performed ahead of time promised car was wash Service area was very friendly & clean & knowable about what needed to be done to my car, & service was performed ahead of time promised car was washed & clean when returned More

Good service - no high pressure - very knowledgable I walked in with a vehicle in mind. I was looking through the internet and I found a vehile that fit me. I wanted to see it in person and test drive. I walked in with a vehicle in mind. I was looking through the internet and I found a vehile that fit me. I wanted to see it in person and test drive. I had my budget in mind. Xavier spent hours with me getting me the best deal. He didn't pressure me into buying an upgraded Equinox or a newer one and also they gave me a good price on my Redboy. Thank you for the great service. Mark More

Service on my car was great I gave you a review on Google. Thank you so very much for being great! Your device department is great!!! Review: If I could give them 10 stars I gave you a review on Google. Thank you so very much for being great! Your device department is great!!! Review: If I could give them 10 stars I definitely would! I bought my 2012 Chevy Cruze from them in October 2012. I always take my car to them to get routine maintenance done. I also get the few other unexpected repairs done here too. Keep in mind, my car is not under warranty, but they do such an great job, that I don't want to take it somewhere else. The service department is always honest, very friendly, knowledgeable & fast! THE BEST!!! Today (Saturday, 9/17/19) my car would not start. I discovered this problem as I was about to leave for work at 7am. (Luckily I was able to use my husband's car to get to work.) I called them at 8am. Their service department was open!!! They said they may be able to look at it today, but most likely it will be Monday before it can be looked at. I totally understood. My car gets there around 10am. They call me at 1:30pm & tell me the problem & say they can fix it today. Luckily they had the parts & I guess it wasn't a huge job. I had to get a new battery & some wires or something with that replaced & they noticed I needed an oil change soon, so I got that done too. I was shocked!!! A Saturday & they were able to get to my car & had it fixed for me! They closed at 4pm, so I got the call a little before 4pm to say it was ready. That's awesome!!! The service department is awesome!!! THANK YOU BILL KAY SERVICE DEPARTMENT!!! More

Professional, thorough, friendly, honest service. I don't worry about getting the correct and quality parts and fluids and the service department is always prompt and courteous the past 4 years. I don't worry about getting the correct and quality parts and fluids and the service department is always prompt and courteous the past 4 years. More

Fantastic Service The Service Director Tom Booe is fantastic. Very courteous and professional. He is honest and reliable. So are his Service people. They care about The Service Director Tom Booe is fantastic. Very courteous and professional. He is honest and reliable. So are his Service people. They care about your car like it’s their own. Exceptional service at Bill Kay. More

Great Experience Mark, Kevin and Tom got the repairs done in a timely manner at a great price. I drove a long way because of the service department. Mark, Kevin and Tom got the repairs done in a timely manner at a great price. I drove a long way because of the service department. More

A good team for Corvette owners Always excellent work from the team. The experts in Corvettes from all years. Thanks for helping me keep a 10 year old Vette in mint condition. Always excellent work from the team. The experts in Corvettes from all years. Thanks for helping me keep a 10 year old Vette in mint condition. Matt More