Bill Kay Chevrolet

Salesman Joe is fantastic! We had problems with every department except for salesman named Joe. Messages not being given to Joe. Paperwork missed placed for a week & Joe found i We had problems with every department except for salesman named Joe. Messages not being given to Joe. Paperwork missed placed for a week & Joe found it. FedEx delivery signed for by the front desk & missed placed for 2 days & was found by Joe. On his day off Joe answered his private cell phone & helped figure out the problem. Car transport was there twice to pick up car but couldn't because paperwork wasn't finished. Car was delivered & still didn't have correct paperwork. Phone call to Joe & finally correct paperwork was faxed. I'm sorry it sounds like departments weren't on the ball but they weren't. A BIG thank you again to Joe!! More than just a salesman!! More

Service Center Jaime at the Service Center very professional and friendly. Had to order my part. Will be back for the replacement. Would like a courtesy car so thi Jaime at the Service Center very professional and friendly. Had to order my part. Will be back for the replacement. Would like a courtesy car so this can be done while I am at work. More

Perfect Fit It was a perfect fit for our needs with a price that fit our senior budget with many features that were new to us but the salesman Paul explained how It was a perfect fit for our needs with a price that fit our senior budget with many features that were new to us but the salesman Paul explained how they worked and even helped pair my phone with the Bluetooth. Love this vehicle. More

Service Friendly and courteous service associates. Prices are fair. It would be nice if loaner vehicles were available to use if service is one day or long Friendly and courteous service associates. Prices are fair. It would be nice if loaner vehicles were available to use if service is one day or longer!! More

Straight forward. Visit was better than expected It was a better than expected purchase. The salesman was upfront with me as I was with him. He stayed focused on my needs and we went shopping. It was a better than expected purchase. The salesman was upfront with me as I was with him. He stayed focused on my needs and we went shopping. More

Service it self was good but..... they scratched my car The car was brought in for a recall and this went perfect. They completed the job on time with no cost to me. The issue was that they must have w The car was brought in for a recall and this went perfect. They completed the job on time with no cost to me. The issue was that they must have washed my car in their car wash. There must have been some rocks stuck in the towels because my car now has more then 20+ chips in the paint on the hood and roof all in the drivers side. I have never taken my car to a car wash and know that the chips were not there before. All the chips line up in the same general area down my car so this is the only explanation for the chips. More

Service Brought the car in for a tire issue, which was resolved. They also did an alignment and performed a recall. Suggested I keep an eye on the rear brakes Brought the car in for a tire issue, which was resolved. They also did an alignment and performed a recall. Suggested I keep an eye on the rear brakes, as they would need to be replaced some time in the future. Price was reasonable and I would go back there again More

Very Good Customer Service I called the Service Dept opened for business to make sure my vehicle was registered for service. Jaime was my service rep and was very pleasant & res I called the Service Dept opened for business to make sure my vehicle was registered for service. Jaime was my service rep and was very pleasant & responsive to my vehicle issue. She followed up about 2 hrs later & problem was diagnosed with action plan in place. It was a battery issue, however wanted to perform additional testing to make sure that was the entire issue. Jaime called back in early afternoon to provide an update & final disposition including several minor recommend preventative maintenance items. Again, she was very pleasant to speak with. I introduced myself in person when picking up my vehicle and she extended her wishes for a safe trip home, knowing I was from out of town. I would highly recommend them for servicing your vehicle needs!! More

Felt pressured this time Felt pressured to do expensive flushes that were not an issue when there a month ago. I think they looked at mileage then suddenly I need more service Felt pressured to do expensive flushes that were not an issue when there a month ago. I think they looked at mileage then suddenly I need more services More

Great buying experience! Joe Parisi was a pleasure to work with. He provided all the information and photos I requested and handled the paperwork seamlessly. I am now awaiti Joe Parisi was a pleasure to work with. He provided all the information and photos I requested and handled the paperwork seamlessly. I am now awaiting delivery of my dream car! More