Bill Kay Chevrolet

Took too long Bought my car here. Scheduled my first oil change which also included tire rotation and inspection. took 2 hours to essentially change the oil and r Bought my car here. Scheduled my first oil change which also included tire rotation and inspection. took 2 hours to essentially change the oil and rotate the tires. We had gotten the floor liner package which included one for the far back of the traverse. I told them the velcro stickers weren't holding the mats up when the 3rd row seats were up. said they added velcro...got home and they still fell down...and didn't see any extra velcro. Just felt this was too long for the items done. More

Brakes Very happy with the service I received. They informed me of what was needed. Price was reasonable, done quickly. Will come back for my next service. Very happy with the service I received. They informed me of what was needed. Price was reasonable, done quickly. Will come back for my next service. More

Got the car of my dreams Happy with my new 2019 Chevy Camaro. I went in wanting the camaro & was able to get it at an affordable price for me to pay. Happy with my new 2019 Chevy Camaro. I went in wanting the camaro & was able to get it at an affordable price for me to pay. More

Great experience! This dealership is the only one in my area (Western Burbs) that had more than a couple of 2020 of the particular model I was interested in. I worked w This dealership is the only one in my area (Western Burbs) that had more than a couple of 2020 of the particular model I was interested in. I worked with Connor who helped me right away and explained my options. I am really happy with my purchase and the experience and would certainly recommend Connor and Bill Kay to anyone seeking a Chevy in the future! More

Scored A Nice deal! I had been shopping for a new ride for about a month, although there were some good deals out there, I had trouble getting financing. There was a list I had been shopping for a new ride for about a month, although there were some good deals out there, I had trouble getting financing. There was a listing for a Jeep Liberty at Bill Kay Chevrolet in Lisle, which I checked out.After a test drive, with the car itself looking and feeling good, Connor McDermott and I checked out financing. As it turned out, I was OK, and didn't need a co-signer! The dealership not only sold me the car, but let me take the car home, ahead of dropping off the down-payment! As I was off the next day, I made the down-payment, finished the paperwork, and off I drove! More

Connor and the rest of the staff at Bill Kay Chevy were very kind and helpful. They made the normally stressful process of purchasing a new vehicle go as smoothly as possible. I would definitely come back very kind and helpful. They made the normally stressful process of purchasing a new vehicle go as smoothly as possible. I would definitely come back in the future and would recommend friends and family to do the same, thank you Connor and the rest of the Bill Kay crew! More

Pleasant Pleasant I really great place to do business with. They took my car as quickly as they could and they gave it back to me as quickly as they could the Pleasant I really great place to do business with. They took my car as quickly as they could and they gave it back to me as quickly as they could the people that are working at the desks and and behind the service counter and the cashiers just terrific friendly the work is More than competent just good honest people I just had a very difficult time with two companies and their customer service and I got the exact opposite with Bill Kay Chevrolet I wouldn’t go anywhere else and that’s no lie More

Mr Booe understood customer satisfaction When purchasing a car, each dealership needs to place on top after a sale a complete list of what is not covered for bumper to bumper. Not something When purchasing a car, each dealership needs to place on top after a sale a complete list of what is not covered for bumper to bumper. Not something buried in the instruction book. Not happy with GM making it impossible to be able to change my own bulbs without a service charge from dealership. Just another way to nickle and dime the customer. If I put money out to buy bumper to bumper coverage and GM makes it so I can’t just easily change my own bulbs then charges me a service charge to change it you have a gimmick to screw the customer. Charge them bumper to bumper coverage then charge then service too. I understand paying for the bulb but I bought the car that was used in 2017 with 3 year bumper to bumper. To change the bulb should have been service free. Mr. Booe made it right. I’ve bought 2 cars from this dealership brand new 1999 Monte Carlo with brickyard kit and new /used 2017 Premiere Chevrolet Impala. I was so irritated with the fact of I was going to be charged service charged for bulb change this was the last time I was ever going to buy from them again. To me service to the customer means everything. Not always getting the last $ from a person’s pocket. More

Little disappointment Was told work would take about 1-1/2 hours when I made the appointment. When I got there I was told between 3-4 hours. Big difference. Was told work would take about 1-1/2 hours when I made the appointment. When I got there I was told between 3-4 hours. Big difference. More

Always Friendly and prompt! I always am greeted, explained what is being done along with the amount of wait time. They’re usually right on if not earlier with the wait time! I always am greeted, explained what is being done along with the amount of wait time. They’re usually right on if not earlier with the wait time! More