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Bill Kay Chevrolet

Lisle, IL

4.7
2,109 Reviews
Among Chicago car dealers, there is one that truly stands out: Bill Kay Chevrolet, a family-owned dealership that has been serving the Chicago area for more than fifty years. In our first half-century, we’ve earned a reputation for having a wide selection of new and used cars, the best pricing and deals, and trustworthy service. Thanks to these things, we’ve attracted the best and most loyal customers in the Chicago area, whom we always treat like VIPs. We own the Bank so Everyone Drives! We take in all trades, and offer Top Dollar! We stock on average 500 new and pre-driven cars at all times. The Best Prices, the Best Selection, The Best Service, and the Best Finance. Bill Kay Chevy - Easy to Find, Tough to Beat!
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601 Ogden Ave

Lisle, IL

60532

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Showing 2,109 reviews

November 04, 2012

We went to Bill Kay Chevrolet looking for a particular corvette that had been advertised. The car was on the lot, and Mike was very prompt about getting us in the car for the test drive. He was very fri More

by dajolla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schultz
Nov 05, 2012 -

Bill Kay Chevrolet responded

As a Certified Dealer with DealerRater, we take the feedback from our customers very seriously. We strive to provide a very positive and thorough experience from the moment you consider us for your purchase and continuing throughout the life of your vehicle. Thank you very much for the positive review, and I'm very soory to hear that you're experiencing isues with your Corvette just after purchasing it. Please bring it in to the store and see Dean Bonavolante, our Used Car Manager, and he will promptly resolve the issue for you. My name is April Andresen, and I'm the Internet Manager here at Bill Kay Chevrolet. We will make sure your issues are resolved and your leave feeling satisified with your experience. You can reach me at 630-968-2900 x3203 for any needs you may have and I will assist you.

November 02, 2012

Everyone was friendly from the moment we walked into the dealership. They worked hard in getting us financed with the right car no matter how long it took them to do so while we were there. With no so perfe More

by bren72rowland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reiter, Ed Finn, Ralph Conti
November 02, 2012

I totally enjoyed my experience at Bill Kay and I am happy with my purchase. Mike took time to share the company's history and was not a pushy salesman. I was very happy about that and will recommend th More

by shayronlyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schultz
November 02, 2012

I've bought a few cars over the years and helped others. I have to say this was the best new car buying experience I ever had. Joe K. REALLY went out of the way to make sure I was happy. Ed in finance----He More

by mrrjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Komendanchik
October 30, 2012

Bill Kay Chevy is the best auto experience I have ever had. Ralph (THE BEST MANAGER EVER!!!) was absolutely great; he was so helpful and committed. Paul was also helpful and knowledgeable; he made me fe More

by ibrocsu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph & Paul Peterson
October 25, 2012

My experience with this dealership was terrible. I saw a My experience with this dealership was terrible. I saw a car on-line it was a very promising price of only 31k I talked to the Internet departmen More

by malachwiejew14065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph(manager), Joanna Gonstol
Oct 26, 2012 -

Bill Kay Chevrolet responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. Offering a trade value on a sight unseen vehicle can prove to be very difficult and can often vary once the vehicle is physically and visually appraised. It is a common practice and belief that if one dealer can offer you a specific amount, we can do the same or better to offer you a higher overall value. Unfortunately, the black book or wholesale value on a vehicle is based on stock conditions. Once a vehicle has had modifcations, especially those which cannot be undone without causing damage to the vehicle, it does decrease its resale value. We do work hard to provide every customer with an experience that exceeds expectations, however, it seems in this case we were not able to do so. It is not our practice to hide behind included discounts in our prices. We will gladly disclose any and all incentives to any customer who asks, without hesitation. There often can be an instance of miscommunication or misinformation, and when an instance such as that arrives it is taken with great seriousness. We appreciate having had the opportunity to earn your business and wish you the best in your search for a vehicle.

October 22, 2012

This was the best car buying experience that I have had in the past 45 years. No High pressure, friendly and they did everything they could to make sure I was satisfied in all areas. I purchased the car More

by AlHole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baresch and Chris
October 22, 2012

My experience was very nice and pleasant. I recently visited Bill Kay Chevy on 10/20/12. I had done a lot of research on Chevy dealers and found that Bill Kay Chevy would be worth the drive of over 2 ho More

by adamwojo27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Oberlin
October 12, 2012

We are very happy with our experience with the sales and staff at Bill Kay. We would recommend them to others. Sincerely from the Coyles More

by Ori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baresch
October 08, 2012

I had a good experience with my purchase of a used car from Bill Kay Chevrolet. I especially appreciate the help of salesman Paul Peterson. He went out of his way to make my purchase a good one. I thin More

by wawilkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Peterson
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