Bill Kay Chevrolet

Everyone was very helpful to me while I was buying my first car. I am so happy I came here, I found my perfect car and absolutely LOVE it. Thank you for all of your help! first car. I am so happy I came here, I found my perfect car and absolutely LOVE it. Thank you for all of your help! More

My sales person Quan was very experienced and friendly. He knew what I wanted and got me what I wanted. He went out if his way to ensure I was satisfied. I would definitely recommend Bill Kay and my sales He knew what I wanted and got me what I wanted. He went out if his way to ensure I was satisfied. I would definitely recommend Bill Kay and my sales person to anyone I know looking for a car. More

I originally visited this dealership to get an idea of how much I would qualify for and afford to spend on a car. I had a family/ preferred rate (I believe that’s what it’s called) through a GM employee. how much I would qualify for and afford to spend on a car. I had a family/ preferred rate (I believe that’s what it’s called) through a GM employee. I went and asked for Mr. Kay, but was told I can work with Quan Bodie instead. I was initially thrown off by the extra familiar demeanor he had with me. I wanted the conversation about buying a car to be very professional and stay focused on the facts, as I believe investing in big purchases as this deserve as much. Although I explained to Mr. Bodie the reason for my visit, he insisted that I had to buy the car that day and that I would have problems if i decided to shop around with other dealerships. All of this before my credit report and loan approval was initiated. Also, during my conversation with Mr. Bodie, he explained that if I received approval for an auto loan and decided not to purchase the car right away that it would reflect negatively on me and the discount (preferred rate) may possibly be taken back or rejected at a later time. I know that it is the salesman's job to apply some pressure to gain a sale, but this was a bit much. As a result, I called the person that referred me to get clarity and found this information to be untrue. In conclusion, I left with a new car and am very pleased with my purchase. I did not get exactly what I want but after an email and a couple of phone calls the situation was rectified. Mr. Bodie helped me get familiar with my car and also assisted me with additional information about the car cost and figures. I appreciate Chris Baumann for making me feel more comfortable with the sales process and having the patience to answer the millions of questions I had. There was also a guy in the closing area that explained all the paperwork to me and answered more of my questions and I was even lucky enough to get a hug from Mr. Kay. Quan Bodie, along with the fore mentioned staff exemplified how much they value customers. They all made sure I left happy! More

This was a good experince.Bill and Greg were very professional and extremely knowledgeable about the car.They are two good guys to do business with. professional and extremely knowledgeable about the car.They are two good guys to do business with. More

Bill called me promptly after I went to Trucar and immediately started the search for our commercial van. He got back with me quickly with a good price. I did a lot of the work over the phone, put d immediately started the search for our commercial van. He got back with me quickly with a good price. I did a lot of the work over the phone, put down $2k, and he picked up the truck from a WI dealer. I went in the next day, truck was ready, gave him a check and I was gone. Easy, effective, no BS. More

I purchased a Chevy Tahoe with Joe's help at Bill I purchased a Chevy Tahoe with Joe's help at Bill Kay. We had researched several dealerships and this specific vehicle for a long time, and had visit I purchased a Chevy Tahoe with Joe's help at Bill Kay. We had researched several dealerships and this specific vehicle for a long time, and had visited several other dealerships in the process. Joe and Eric helped us and made the purchase painless. We had a great experience and would recommend it to anyone. More

Dealers are dishonest. I was told the day I purchased my truck that all their used vehicles go thru a safety inspection. It was daytime and I assumed that since the car had gone thru the "safety inspection" truck that all their used vehicles go thru a safety inspection. It was daytime and I assumed that since the car had gone thru the "safety inspection" all the lights were in working order. Took the vehicle to our mechanic the next day to have some other things repaired and were told that the headlights, tail lights and brake lights were not working. When I went back to Bill Kay Chevrolet that same day and asked them why the lights did not work and if it had a safety inspection why was that not fixed and was told by Greg Cantu "I said it had a safety inspection not that it had passed" . I will never purchase from them again, and will never tell anyone I know to go to them. If this is how the front of the company works, I would hate to see how the mechanics in the back are handling things. More

My experience from start to finish was exceptional. I have purchased many vehicles in the past but this experience was second to none. The dealership is clean, bright and modern. The employees I worked w have purchased many vehicles in the past but this experience was second to none. The dealership is clean, bright and modern. The employees I worked with were very professional and polite. I would highly recommend this dealership. I will return again for my next car purchase. More

I was browsing for cars when I saw a blue Pontiac GTO in the lot. When I sat in it I immediately knew I wanted the car. However, as far as price negotiations went, they were not willing to budge from th the lot. When I sat in it I immediately knew I wanted the car. However, as far as price negotiations went, they were not willing to budge from their listed price too much. But on that note it was considerably cheaper from other offers I found online such as craigslist and yahoo autos who were wanting 20,000 and upward whereas Bill Kay was listing the price around 15,500. When going over my financing options they showed me a list of the rates available from different banks and showed me the lowest rates available. After I purchased the vehicle, they did not do the courtesy "fill up your gas tank" that I have received from every other dealer in my past car buying experiences. Bill Kay only does that for new car purchases apparently. Once they had finished applying the protective detail, they left excess wax on the vehicle as well as the price tag that was written in marker on the windshield, which was fixed after the fact once I had pointed it out. Attention to detail needs to be worked on a little, but overall I am happy with the condition of the vehicle and my overall buying experience. More

Second purchase from Bill Kay Chevrolet. I purchased the new Impala and after driving it for a day I must report that it is a phenomenal vehicle. Proud to buy American because if the Impala doesn't satisfy new Impala and after driving it for a day I must report that it is a phenomenal vehicle. Proud to buy American because if the Impala doesn't satisfy your all your transportation needs/demands, then there is something wrong with you. My sales guy Jon Forkal, did a great job explaining the Impala's features and when I took delivery sat in the car with me, synced my phone and set-up controls and screens. No need to be an electronics engineer, very intuitive display and functions. Overwhelming yes but not after Jon walked me through. Got a good and fair price for my trade-in from Greg Cantu who didn't belittle my trades shortcomings. All around I think I got a great deal. Don't know much about the service department other than it is huge. Not a one stall outfit. Jason K. led me to the Bill Kay dealership via another encounter so I thank him for that. Finally, David Casino (the paperwork guy), got me in an out in record time with no hassles. Great team and I look forward to getting my new Impala serviced by these guys. Richard Marchese More